Care Manager, Clinical – LPN

🕒 Julho 20

🏈 Alabama, New York – Remoto

infoinfo

💵 $20 - $26 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Guideway Care

Guideway Care

201 - 500 funcionários

Fundada em 2017

🏥 Saúde

☁️ SaaS

🤖 Inteligência Artificial

Healthcare • SaaS • Artificial Intelligence

A Guideway Care é uma empresa focada em saúde que oferece uma plataforma de ativação de pacientes baseada em evidências, combinando orquestração impulsionada por IA e Agentes de Ativação de Paciente treinados. Usando seu framework proprietário de Orientação Motivacional de Pacientes (MPG), a Guideway orienta pacientes através do acesso, encaminhamentos, transições de cuidado e manejo de doenças crônicas para melhorar a adesão, reduzir utilizações evitáveis ​​e aumentar a satisfação e resultados financeiros para hospitais, sistemas de saúde, pagadores/ACOs, FQHCs e provedores de dispositivos médicos. A empresa enfatiza o impacto clínico e financeiro mensurável—menos readmissões, maior adesão a consultas, melhores pontuações HCAHPS e alto ROI—enquanto aborda determinantes sociais da saúde e barreiras operacionais.

Descrição

• Manage and support patients’ healthcare needs via telephonic outreach • Conduct and document visits using multiple technology platforms and EHRs • Monitor adherence to care plans and evaluate their effectiveness • Monitor patient progress and facilitate changes to care plans as needed • Facilitate patient access to appropriate medical and specialty providers • Educate patients and family/caregivers about relevant community resources • Coordinate continuity of care with external healthcare organizations and facilities • Support patient self-management of disease and behavior modification interventions • Provide patient health counseling, education, and instruction • Use computer applications • Make and answer phone calls for the majority of the shift • Welcome patients • Review patient medical records • Code and complete insurance forms • Schedule appointments • Arrange hospital admissions and laboratory services • Handle correspondence, billing, and bookkeeping • Escalate patient concerns or needs to the appropriate provider • Perform other duties necessary to support company values, mission, and policies

🎯 Requisitos

• New York LPN licensure is required • Maintaining a license is an ongoing requirement of this role • Minimum of 2 years’ work experience in a healthcare setting involving patients with complex chronic disease states preferred • Chronic Care Management experience preferred • Proficiency with a personal computer • Technical and analytical skill set • Excellent communication, organizational, and interpersonal skills • Experience with Microsoft Excel preferred • Able to work remotely at home in a private HIPAA-compliant workspace • Able to house company equipment needed to perform the job • Broadband internet access • Internet download speed of at least 24 Mbps and upload speed of at least 4 Mbps • No immigration or work visa sponsorship provided • Successful completion of background check, drug screening, and identity verification required prior to employment • Ability to hear in normal range and wear a headset/earpiece • Good visual acuity to read computer screens, scripts, and forms • Access to an electronic medical record system may require use of a personal mobile device for authentication

🏖️ Benefícios

• Medical Insurance • Vision Insurance • Dental Insurance • Flexible Spending Account (FSA) • Company-paid short- and long-term disability • Employee Assistance Program • Life Insurance • Accident insurance • Other voluntary benefit programs for employees and eligible dependents • 401(k) retirement plan with a company match • Remote work from home • Company equipment needed to perform the job

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