Mortgage Product Account Manager

🔥 9 horas atrás

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Guild Mortgage

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1960

💸 Finanças

🏠 Imobiliário

Finance • Real Estate

A Guild Mortgage é uma financiadora de hipotecas e prestadora de serviços de empréstimos dos Estados Unidos que oferece uma ampla gama de produtos e serviços de financiamento imobiliário para consumidores e parceiros de negócios. A empresa oferece hipotecas para compra e refinanciamento, incluindo programas convencionais, FHA, VA, USDA, jumbo, renovação, construção, hipotecas reversas, HELOCs e programas especiais com assistência para entrada. A Guild Mortgage opera em todo o país através de agências locais e consultores de crédito, apoia os mutuários com serviços e gerenciamento de contas online, e faz parcerias com construtores, agentes imobiliários, agentes de título e correspondentes.

Descrição

• Respond immediately to loan scenario requests from Loan Officers to help structure deals accurately and competitively. • Identify trending questions and feedback from sales, to then submit for program training and/or enhancement. • Analyze loan activity to identify opportunities for retail retention or conversion to in-house programs. • Provide direct, scenario-specific guidance on eligibility, pricing, and loan structure to accelerate decision-making. • Maintain an active pipeline of opportunities and monitor account activity to increase retail volume and market share. • Develop and deliver training (onsite and virtual) tailored to each market’s product mix and experience level. • Educate Loan Officers and branch staff on Conventional, Government, Jumbo, and Non-QM products. • Collaborate with marketing and branch leaders to organize product trainings, promotional sessions, and events that drive engagement. • Gather feedback from the field on competitive intel and trends, pricing challenges, and borrower needs; identify gaps and share actionable insights with Product Strategy. • Recommend product or guideline enhancements to drive incremental retail volume. • Develop and manage relationships with internal sales teams to grow origination volume. • Conduct regular outreach to maintain satisfaction and retention among retail branches and referral partners. • Communicate Guild’s value proposition clearly, reinforcing the advantages of keeping business in-house.

🎯 Requisitos

• Bachelors Degree directly related to the position or equivalent, required. • Minimum ten years' experience in a similar role, mortgage origination, underwriting, or product management. • Strong analytical and problem-solving skills in loan structuring and credit analysis. • Deep understanding of Conventional, Government, Jumbo, and Non-QM products. • Proven presentation and training skills, both virtual and in-person. • Regular use of CRM tools, LOS systems, and pipeline reporting.

🏖️ Benefícios

• medical • dental • vision • life insurance • AD&D • LTD • 401(k) with employer match