Project Manager – Engagement and Communications

🕒 Ontem

🏰 Missouri – Remoto

🏰 Missouri – Remote

💵 $62.800 - $94.200 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷‍♀️ Gerente de Projetos

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H&R Block

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1955

💸 Finanças

👥 B2C

🤝 B2B

Finance • B2C • B2B

A H&R Block é uma empresa norte-americana de preparação de impostos e serviços financeiros que oferece serviços presenciais e online de declaração de impostos, profissionais de contabilidade, contabilidade para pequenas empresas e folha de pagamento, além de produtos financeiros relacionados, como antecipação de reembolsos e cartões pré-pagos. Fundada em 1955, opera escritórios de impostos de varejo, franquias e plataformas digitais para atender consumidores e pequenas empresas com soluções fiscais, contábeis e financeiras.

Descrição

• Manage project plans for engagement programs, leadership meetings, advisory councils, and support networks • Coordinate engagement activities with field leaders, business partners, and cross-functional teams • Lead support and escalation routines to resolve questions and improve the associate experience • Facilitate feedback discussions to uncover barriers, readiness concerns, and improvement opportunities • Develop agendas, facilitator guides, talking points, surveys, and follow-up materials for engagement events • Capture and analyze field feedback, best practices, and emerging trends to inform business decisions • Track milestones, action items, risks, and follow-up activities across multiple projects and initiatives • Partner with Operations, Training, Communications, and Product teams to align messaging and readiness activities • Measure engagement effectiveness through participation trends, feedback insights, and adoption indicators • Document lessons learned and recommend improvements for future engagement efforts • Connect corporate initiatives with teams in tax offices • Lead engagement activities supporting implementation of business priorities and two-way dialogue with field leaders

🎯 Requisitos

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Minimum 3 years of experience in project or program management, communications planning, or similar related work • Ability to work effectively in a diverse work group • Ability to lead in a matrix environment and at a distance (virtually) • Ability to work effectively as a member of a team • Demonstrated decision-making, analytical, and problem-solving skills • Effective oral, written, and interpersonal communication skills • Demonstrated effectiveness presenting complex information to multiple organizational levels • Strong facilitation and presentation skills • Proficiency with Microsoft Office software and product planning tools • Familiarity with project management methodologies • Track record of establishing priorities and deadlines • Preferred: experience in a consulting environment • Preferred: familiarity with compliance, regulatory, Sarbanes-Oxley Act (SOX), and governance issues • Preferred: PMP certification or equivalent, or completed work toward PMP certification or equivalent • Preferred: some tax or financial background

🏖️ Benefícios

• Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Continuous learning • Support for life both in and outside of work • Potential participation in incentive compensation or short-term incentive plans