Invoicing Specialist

🕒 Setembro 16

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 - $73.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Harbor IT

201 - 500 funcionários

Fundada em 1995

💼 Consultoria

🏥 Saúde

📦 Logística

💰 $37.000.000 Series C em 2005-04

Consulting • Healthcare • Logistics

A Harbor IT é um provedor de serviços gerenciados com foco em cibersegurança que oferece serviços de TI, cibersegurança e nuvem integrados para organizações que operam em ambientes complexos, críticos e regulados. Eles fornecem cibersegurança gerenciada (incluindo MDR), treinamento de conscientização em segurança, governança cibernética e due diligence de risco, helpdesk de TI gerenciado, gerenciamento de servidores e redes, e serviços gerenciados de nuvem e infraestrutura. A Harbor IT foca em clientes como empresas apoiadas por private equity, saúde e ciências da vida, infraestrutura crítica e serviços profissionais regulados, enfatizando segurança, tempo de atividade e valor empresarial.

Descrição

• Generate and process monthly recurring invoices for managed service agreements in ConnectWise • Ensure billing aligns with contract terms, pricing schedules, and service bundles • Maintain accurate agreement billing setups, including additions, removals, and renewals • Review service tickets for completeness, accuracy, and billable status • Invoice time, materials, and project-related services based on approved ticket activity • Partner with service delivery teams to resolve billing discrepancies or missing documentation • Sync invoicing activity between ConnectWise and NetSuite to ensure proper financial posting • Maintain clean billing data and ensure invoices are coded correctly to customers and services • Support invoice delivery workflows and respond to customer billing inquiries • Create Sales Orders and structural Billing Agreements during the transition from Sales to Operations • Execute monthly billing for all active projects, including Fixed Fee milestone and Time & Materials projects • Generate and process all sales orders and project invoices daily • Work with CSMs and approvers to identify and process credit requests • Identify and fix underlying causes of credits in customer agreements • Maintain the credit memo database and produce monthly reports • Assist in improving invoicing accuracy, cycle times, and standard billing procedures • Support month-end close activities related to invoicing and deferred revenue • Ensure compliance with internal controls and documentation standards

🎯 Requisitos

• 2+ years of hands-on invoicing or billing experience, preferably in a service company environment • Experience working with accounting or billing software, including ConnectWise • Familiarity with MSP or recurring revenue billing environments preferred • Basic understanding of accounting principles and revenue recognition • Account reconciliation experience a plus • Microsoft Office proficiency — Excel, Word, Teams • Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred (or equivalent experience) • Strong attention to detail and numerical accuracy • Ability to follow and consistently adhere to documented SOPs • Ability to meet deadlines, especially during month-end close • Strong verbal and written communication skills • Customer-first mindset when handling billing inquiries • Ability to manage multiple tasks simultaneously and prioritize effectively • Ability to work both independently and collaboratively within a team

🏖️ Benefícios

• Competitive salary • Comprehensive health benefits • Unlimited paid time off • Opportunities for professional growth and development • Collaborative and supportive team environment

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