Implementation Manager

Vaga não está no LinkedIn

🕒 Julho 24

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Health Catalyst

Health Catalyst

1001 - 5000 funcionários

Fundada em 2008

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Health Catalyst é uma fornecedora líder de tecnologia e serviços de dados e análises para organizações de saúde, comprometida em ser o catalisador para uma melhoria massiva, mensurável e informada por dados na área da saúde. A empresa capacita organizações com insights habilitados por IA e soluções de dados abrangentes para impulsionar melhorias escaláveis e mensuráveis nos resultados dos pacientes, na eficiência operacional e no desempenho financeiro. Com foco na gestão da saúde populacional, qualidade clínica e engajamento do paciente, a Health Catalyst visa transformar o setor de saúde por meio de decisões baseadas em dados.

Descrição

• Responsible for leading successful implementations of all the KPI Ninja by Health Catalyst service offerings to participating healthcare organizations • Provides a constant, effective operating structure for implementation projects through sound IT investment analysis, project management methodology, effective project resource allocation, and consolidated project performance reporting • Act as a single point of contact or escalation for customers and facilitate contact with the correct resources • Ability to communicate and effectively negotiate with an immediate manager(s), peers, and client partners with a high level of confidence and composure • Develop and assist with communications to the organization and customers regarding the project initiatives, status, and progress • Serve in a liaison role between application technology vendors, internal IS groups, and end users • Proactively participate in meetings • Ensure adherence to defined standards • Adheres to existing project management methodology by leveraging and promoting the use of existing tools, capturing best practices, identifying areas for process improvement, and the associated implementation • Develops and manages all key project governance documents and implementation plans • Proactively evaluates project activities, builds contingency plans, executes corrective action, and monitors issue resolution to mitigate risks such as scope and/or budget variances • Define, identify, secure, and coordinate internal and external resources and subject matter experts, as appropriate, for the program/project implementation • Manages the effective utilization of resources assigned to the project team, and proactively communicates resource capacity and shortages to the respective organization leads • Ensures that project team members complete tasks and deliverables on time and within budget and that the project delivers promised business functionality • Monitors and holds project resources accountable for meeting performance metrics • Manage projects within schedule and budget constraints according to specifications and ensure business objectives are met • Manages the scope of the project, and ensures that scope changes are reviewed and approved where appropriate • Manage stakeholder expectations to ensure alignment with organizational goals and objectives • Identifies and capitalizes on interdependencies within the project to ensure end-to-end synergy during all phases of the project life cycle • Direct work assignments of internal and external resources to ensure support efforts are accomplished • Initiate and facilitate change management through established communication methods • Oversee the development of integrated testing, validation, development of training materials, and the conduct of the training • Identify, monitor, and develop strategies for mitigation.

🎯 Requisitos

• Associate degree from an accredited higher education institution or equivalent role experience • Previous project management experience working in an HIE, HIE vendor, or healthcare organization supporting software implementations • Previous clinical knowledge is a plus • Understanding of the Health Information Exchange (HIE) landscape and Health Information Technology (HIT) • Understanding of HL7 V2, C-CDA, FHIR, and other healthcare message standards • Ability to demonstrate knowledge of project management principles, practices, and software development life cycle • Exhibit the ability to promote and maintain good interpersonal relationships, and proficiency in team building, conflict resolution, and group interaction • Manage large diverse groups of people and work effectively with all staff as well as executive leadership • Demonstrate experience with evaluating customer needs and documenting the business case and technical requirements • Demonstrate effective problem-solving, analytical, and time-management skills • Proficient with Microsoft Office.

🏖️ Benefícios

• Remote-first work environment • Flexible PTO • Professional development stipend • Meaningful opportunities for career growth and development

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