Revenue Cycle & Claims Operations Lead

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🕒 Agosto 7

🐊 Florida – Remoto

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💵 $115.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Porter

51 - 200 funcionários

🏥 Saúde

⚕️ Seguro de Saúde

🤖 Inteligência Artificial

💰 $5.400.000 Venture Round em 2023-01

Healthcare • Healthcare Insurance • Artificial Intelligence

Porter é uma empresa de coordenação e gestão de saúde que aproveita o poder da inteligência artificial para conectar vários aspectos da prestação de serviços de saúde. Seus serviços concentram-se na coordenação do cuidado para pagadores, indivíduos, famílias e provedores em risco, garantindo uma navegação fluida através do sistema de saúde e melhorando a qualidade do atendimento por meio de avaliações domiciliares e intervenções personalizadas. A abordagem inovadora da Porter aborda medidas de qualidade, ajustes de risco e fechamento de lacunas no cuidado, particularmente para membros do Medicare Advantage, Medicaid e ACA comercial. Eles enfatizam a redução de readmissões e a melhoria da qualidade do cuidado através de seu portal de saúde abrangente e guias de cuidado dedicados, que fornecem suporte desde o agendamento até a obtenção do equipamento e dos serviços médicos necessários.

Descrição

• Own the end-to-end assessment and mitigation of the mismatch between Porter’s payer-contracted billing model and Athena’s fee-for-service-oriented logic • Serve as the primary internal owner of Athena claim edit rules, hold queues, and workflow configuration • Partner with Athena professional services/support to build and maintain custom edit and workflow rules • Translate payer contract terms into system configuration and document custom rules, workarounds, and decisions • Ensure claims reach payers as intended and reconcile submitted, accepted, paid, and invoiced amounts • Identify and clear inappropriate Athena holds and resolve partial payments or underpayments • Oversee plan invoicing for encounter/penny-claim arrangements and reconcile invoices against submitted encounters • Design and maintain reports on claim status, holds and aging, underpayments, and payer-specific exceptions • Direct and review the Billing & Claims Analyst’s reporting work • Analyze recurring patterns and drive systemic fixes • Lead a structured 90-day assessment of Athena and recommend continued mitigation or migration to another platform • If migration is recommended, lead requirements gathering and RFP scoping for a replacement EMR/RCM system • Proactively recommend process, payer, system, and staffing changes

🎯 Requisitos

• 5+ years of revenue cycle management or claims operations experience in healthcare • Direct hands-on experience with value-based care, risk adjustment, HEDIS/quality gap closure, delegated services, or other non-fee-for-service payer arrangements • Practical experience configuring Athena or a comparable EMR/RCM platform • Experience working with vendor support/professional services teams on custom edit rules and workflow changes • Ability to interpret payer contract language and translate contractual terms into system requirements • Strong analytical and reporting skills, including reconciliation report development • Ability to communicate findings to finance leadership • Demonstrated ability to work cross-functionally with finance, operations, and external vendor teams • Preferred: experience evaluating or migrating between EMR/RCM platforms • Preferred: familiarity with encounter data reporting standards and delegated/capitated payer relationships • Preferred: CRCR certification or equivalent • Preferred: experience managing or mentoring junior billing/claims staff

🏖️ Benefícios

• Competitive wage and benefits package • Opportunities for professional growth and continuing education • A supportive, collaborative work environment

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