Marketing Account Manager, Client Success – Orthodontic & Dental

🕒 Junho 4

🐊 Florida – Remoto

🐊 Florida – Remote

💵 $60.000 - $75.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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HIP Creative

SiteLinkedInTodas as Vagas

1 - 10 funcionários

🤝 B2B

⚕️ Seguro de Saúde

B2B • Healthcare Insurance

HIP Creative é um parceiro de crescimento para práticas ortodônticas, especializado em transformar prospectos em lucro através de soluções abrangentes de marketing, software e treinamento. A empresa ajuda ortodontistas a construir práticas maiores e marcas poderosas, não apenas gerando leads, mas também capacitando equipes a converter mais leads em pacientes pagantes. Seu framework proprietário PARF™ impulsiona as práticas ortodônticas de crescimento mais rápido, focando em marketing, software e treinamento. A HIP Creative oferece soluções publicitárias personalizadas, sistemas automatizados de acompanhamento, rastreamento de receita transparente e gestão de reputação para ajudar as práticas ortodônticas a alcançar crescimento exponencial e sucesso sustentável. A empresa construiu relacionamentos de longo prazo com muitos ortodontistas, apoiando seu crescimento com ideias inovadoras e ferramentas adaptadas ao mercado ortodôntico.

Descrição

• As a Marketing Account Strategist, you'll play a pivotal role in coaching and collaborating with practice owners to optimize digital marketing strategies and maximize ROI. • Address partner concerns, including lead quality, ad spend optimization, CRM training, website updates, SEO strategies, front desk and team training, and diagnosing CRM issues. • Conduct 10-15 weekly calls with practice owners to review marketing performance, identify areas for improvement, and provide actionable strategies. • Handle 25-30 daily emails covering a variety of partner inquiries. • Collaborate closely with partners to identify opportunities, create tailored strategies for paid search, social media marketing, SEO, and web performance, and ensure efforts align with driving measurable ROI. • Manage relationships with up to 40 partners simultaneously, ensuring personalized support and high-value communication across multiple platforms, including email, SMS (via CRM), phone calls, Zoom, and Slack. • Lead training calls with confidence, equipping partners and their teams with the knowledge and tools to execute and optimize digital marketing efforts effectively. • Analyze campaign performance and partner feedback, leveraging insights to refine strategies that continuously maximize results and ROI. • Utilize multiple software tools, such as CRMs (HighLevel), project management systems (ClickUp), and analytics platforms, to ensure seamless execution of campaigns and communications. • Maintain a professional and positive "my pleasure" mindset, delivering 5-star service that builds trust and enhances partner satisfaction. • Work cross-functionally with internal teams to streamline communication and execution, ensuring all strategies and updates align with broader company goals. • Maintain or quickly acquire a deep understanding of the orthodontic and dental fields to provide partners with highly relevant and impactful insights.

🎯 Requisitos

• 3+ years of proven experience optimizing strategies to achieve measurable results across Google Ads, Meta Ads, SEO, web performance, and social media marketing. • Demonstrated ability to craft and refine campaigns that drive growth and deliver ROI. • Must be highly motivated, self-driven, and passionate about using digital marketing expertise to help partners and the company grow. • Demonstrated ability to manage relationships with an average of 40 partners at a time while maintaining high service and responsiveness. • Must be tech-savvy and able to switch between multiple software platforms, including CRMs (HighLevel), project management tools (ClickUp), and analytics dashboards. • Excellent communication skills, with the ability to clearly and directly communicate strategies and results to partners and internal teams. • Strong organizational and time management skills, with the ability to prioritize daily tasks and pivot quickly when necessary. • Experience crafting and delivering training sessions, confidently guiding teams to improve their marketing strategies and execution. • Customer-focused with a “5-star service” mindset and a professional, positive attitude when addressing partner needs. • Willingness to learn about the orthodontic and dental industry, with the ability to translate digital marketing strategies into practice growth opportunities. • Must have reliable high-speed internet and a dedicated, distraction-free workspace. • A humble attitude with a willingness to ask questions and collaborate for continuous improvement.

🏖️ Benefícios

• 401(k) matching • Dental Insurance • Health Insurance • Vision Insurance • Life Insurance • PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) • Remote position (You MUST be located in the US.)