Multi Asset Protection Manager

🕒 Julho 15

🌴 South Carolina – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 20%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of The Home Depot

The Home Depot

10.000+ funcionários

Fundada em 1978

🏗️ Construção

📦 Logística

🛒 Varejo

💰 Debt Financing em 2007-07

Construction • Logistics • Retail

A Home Depot é um dos principais varejistas de melhoria do lar, oferecendo uma ampla variedade de materiais de construção, produtos para melhoria do lar, artigos para jardim e relacionados. A empresa opera tanto em lojas físicas quanto em uma plataforma online, fornecendo soluções abrangentes para entusiastas de DIY, empreiteiros profissionais e proprietários de imóveis. A Home Depot está comprometida com a diversidade, equidade e inclusão, proporcionando oportunidades de emprego e benefícios a uma força de trabalho diversificada. Além disso, a empresa dá grande ênfase ao atendimento ao cliente e ao engajamento dos colaboradores para manter sua posição como líder confiável no setor de melhoria de residências.

Descrição

• Teach, coach, and train associates to ensure the effective execution of core Asset Protection initiatives • Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs • Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives • Ensure stores are driving a safety culture by promoting safety initiatives • Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives • Build relations and engage with Government Relations and Law Enforcement for localized support • Perform timely entry of internal cases into the case management system in accordance with AP Policy • Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions • Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT) • Daily, weekly, and monthly review of business practices, exception base reporting, theft portal, and AP Performance Hub • Review and analyze shrink performance within the district and by store location • Make hiring decisions and take disciplinary action including termination • Conduct performance reviews, utilize performance management to address performance opportunities. • Coach and train associates on proper safety behaviors and environmental/regulatory processes.

🎯 Requisitos

• Must be 18 years of age or older • Must be legally permitted to work in the United States • Working knowledge of Microsoft Office Suite • Working knowledge of presentation software (e.g., Microsoft PowerPoint) • Demonstrated ability to collaborate and work effectively with cross-functional teams • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers • Excellent written and verbal communication skills • Licensure/certification to comply and requirement that varies by location • 3+ years of multi-unit retail AP experience • Lead a team with a focus of external/internal theft • Conducting internal investigations to include interviews • Organized Retail Crime elements and law enforcement partnerships • Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception-Based Reporting) • LPC/LPQ Certification • Be able to work a flexible retail schedule, position includes supporting multi-store locations.

🏖️ Benefícios

• Comfortable indoor working environment • Opportunity for career advancement

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