Strategic Account Executive – Global Technology Partner

🕒 Abril 9

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

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Hugo

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2017

🤝 B2B

🤖 Inteligência Artificial

🌍 Impacto Social

B2B • Artificial Intelligence • Social Impact

A Hugo é uma empresa de terceirização de processos de negócios (BPO) que se especializa em operações digitais e baseadas em IA, suporte ao cliente omnichannel e serviços de confiança e segurança para grandes empresas de tecnologia e mídia. Fundada em 2017 e empregando milhares de pessoas na África e em outras regiões, a Hugo foca em contratar e treinar jovens africanos com formação universitária, proporcionando desenvolvimento profissional e crescimento de carreira por meio de programas como a Hugo Academy, enquanto entrega soluções de experiência do cliente em nível empresarial. A empresa enfatiza o impacto social ao expandir o acesso a empregos significativos na economia digital em todo o continente.

Descrição

• Develop and execute a comprehensive account strategy to expand Hugo’s presence within a major technology organization • Build relationships with stakeholders across multiple teams, business units, and operational groups • Identify whitespace opportunities where Hugo’s services can create measurable operational value • Generate and close new opportunities across Hugo’s full portfolio of BPO services • Lead discovery conversations to understand operational challenges and outsourcing needs • Design tailored service solutions aligned with client goals and internal priorities • Build trusted relationships with senior stakeholders and decision makers • Develop a deep understanding of internal structures, budgets, and operational priorities • Position Hugo as a strategic partner capable of supporting multiple operational functions • Partner closely with Hugo’s delivery, operations, and executive teams to design solutions • Coordinate cross functional resources to pursue and close strategic opportunities • Maintain strong CRM discipline and account visibility

🎯 Requisitos

• Experience selling BPO, outsourcing, or complex services to large enterprise organizations • Demonstrated ability to navigate complex organizations with multiple stakeholders • Proven track record of expanding large strategic accounts • Exceptional relationship building and executive communication skills • Strategic thinking combined with strong deal execution • Highly disciplined pipeline management • Ability to operate autonomously while coordinating cross functional resources

🏖️ Benefícios

• A flexible, remote-first work environment with strong operational support • Meaningful autonomy and ownership over high-impact deals • Competitive compensation with uncapped upside • The opportunity to sell services that create long-term value for clients and their teams