Systems Associate

🕒 Setembro 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $70.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 5%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 55 dias.
• As vagas desta empresa costumam ser preenchidas em 39 dias.

Candidatar-se

Encontrar Vagas Remotas Similares

Ignite Reading

SiteLinkedInTodas as Vagas

51 - 200 funcionários

📚 Educação

🤝 B2B

💰 $36.750.000 Series B - Ignite Reading em 2024-10

Education • B2B

A Ignite Reading é uma provedora de intervenção em alfabetização precoce que faz parceria com distritos escolares de K–2 para oferecer tutorias diárias, 1:1, alinhadas à Ciência da Leitura, utilizando instrutores de alfabetização certificados. O programa combina um currículo estruturado, agendamento centralizado, monitoramento de progresso e relatórios a nível de distrito para fechar lacunas de leitura, escalar rapidamente entre as escolas e reduzir a carga de trabalho dos professores. A Ignite foca em resultados mensuráveis para os estudantes e trabalha principalmente com distritos e escolas para implementar e gerenciar programas de tutoria.

Descrição

• Manage assigned internal help desk requests from intake through resolution • Troubleshoot routine account, access, application, device, and systems issues • Research unfamiliar issues using documentation and vendor resources • Communicate with requesters, document work, and close resolved requests • Escalate complex, sensitive, or policy-related issues • Develop and maintain IT resources, guides, and documentation • Provide frontline support for HubSpot and connected tools • Support CRM data hygiene, documentation, process consistency, user audits, and permissions reviews • Complete onboarding, offboarding, and access changes across company systems • Provision, modify, and remove routine user accounts and permissions • Maintain systems records and documentation for IT, HR, security, and compliance • Conduct recurring permissions, access-level, and configuration reviews • Complete assigned security and compliance activities • Develop training materials and provide onboarding and refresher training • Execute IT & Systems projects and implement small-scale workflow enhancements and automations • Identify improvements to support processes, documentation, and workflows • Leverage AI models to automate repetitive systems and workflow tasks • Explore generative AI use cases in HubSpot • Implement AI-assisted CRM data hygiene processes • Build microlearning for effective AI tool usage • Report to the Director, IT and Systems

🎯 Requisitos

• 1-3 years of experience in IT support, systems administration, or related roles • CompTIA A+ certification strongly preferred • Experience with Google Workspace and Google Admin Console required • Experience with HubSpot CRM across Marketing, Sales, Service, and Data Hubs • Practical experience navigating and enhancing new systems and processes • Superior communication, presentation, and interpersonal skills • Exceptional attention to detail and organizational skills • Ability to manage multiple projects • Ability to balance long-term projects with immediate demands • Ability to work in a remote environment with discipline and flexibility • Candidates must be able to work in the United States; application asks about immigration sponsorship

🏖️ Benefícios

• Employee Stock Options • Medical, Dental, and Vision plans (80% employee coverage, 70% dependent coverage) • Short-term Disability (100% employer paid) • 401(k) retirement plans with company contribution • 12-weeks paid parental leave • Unlimited vacation days • 12 paid holidays • Technology Stipend • Wellness Stipend • Voluntary Life Insurance • Professional Development Stipend • Remote work arrangement

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo