Senior Technical Business Analyst, Report Developer

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🕒 Junho 10

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Pinnacle Health Informatics

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2009

⚕️ Seguro de Saúde

🏢 Corporativo

Healthcare Insurance • Consulting • Enterprise

A Pinnacle Health Informatics é uma empresa de consultoria dedicada a ajudar clientes a inovar e otimizar seus processos de negócios através do Design Centrado no Humano. Com foco na colaboração e empatia, trabalham em estreita parceria com equipes de liderança para enfrentar desafios complexos de negócios, melhorar o alinhamento organizacional e impulsionar transformações digitais bem-sucedidas. Seus serviços incluem desenvolvimento de estratégias, gestão de mudanças, treinamentos e workshops, todos voltados para melhorar a eficiência e eficácia dentro das organizações.

Descrição

• Conduct stakeholder meetings to document business requirements, analysis, and capture functional and non-functional requirements. • Work closely with scrum team to refine business requirements into functional and non-functional requirements. • Create process diagrams (e.g., Visio) to represent workflows and system interactions. • Write clear, traceable, and testable requirements in user story format. • Collaborate with business stakeholders, analysts, and product teams to understand and document reporting requirements. • Define reporting scope, objectives, data sources, and success criteria in alignment with project goals. • Create, edit, and update reports within Nuvolo Service Now, in alignment to previously gathered requirements. • Conduct impact analysis to identify gaps, risks, and dependencies associated with reporting needs. • Develop and execute test plans to validate report functionality, accuracy, and completeness. • Perform root cause analysis on data discrepancies and coordinate with data engineers to resolve issues.

🎯 Requisitos

• Bachelor’s degree in Business, Information Systems, or a related field, or equivalent practical experience. • 5+ years of experience as a Technical Business Analyst or in a similar role. • Hands-on experience with the ServiceNow Nuvolo application. • Strong knowledge of asset management and/or maintenance management systems. • Experience working with supply chain systems and processes. • Familiarity with Department of Veterans Affairs systems, processes, or projects. • Experience working within Agile SAFe environments. • Ability to obtain and maintain a Public Trust clearance. • Strong analytical, problem-solving, and communication skills. • Experience with system integrations and data analysis.

🏖️ Benefícios

• Health insurance • Flexible work arrangements • Professional development opportunities • Paid time off