Review Team Manager

🕒 Outubro 26

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $75.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 21%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 16 dias.
• As vagas desta empresa costumam ser preenchidas em 29 dias.
• 52 vagas abertas para uma equipe de 91 pessoas.

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IICRC

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 1972

🤝 Sem Fins Lucrativos

📚 Educação

📋 Conformidade

Non-profit • Education • Compliance

O IICRC é uma organização sem fins lucrativos que desenvolve e mantém normas, oferece certificações, e fornece treinamentos e recursos para profissionais nos setores de inspeção, limpeza e restauração. Acredita cursos e escolas, certifica técnicos e empresas, publica normas e guias de campo, e opera um centro de recursos e eventos para apoiar o desenvolvimento profissional e a conformidade da indústria.

Descrição

• Lead a team of staff estimate reviewers through performance management, SMART goal creation, and team meetings • Collaborate with franchisor departments to improve Paul Davis carrier scorecard performance • Recruit, onboard, and train new Claims Force team members • Conduct monthly performance coaching and Goal Setting & Review meetings • Create SMART goals and development paths • Facilitate team calibration meetings • Support scorecards, pre-estimate upload SLAs, estimate reviews, centralized remote estimate creation, and post-QA Approval managed repair • Provide direct support during claim spikes, catastrophe events, absences, shortages, and other organizational demands • Communicate with direct reports, supervisors, franchisees, insurance carrier partners, and organizational stakeholders through phone, email, claim systems, MS Teams, and other applications • Coach franchises on estimating and documentation performance • Assist franchises with estimating requirements and claim expectations based on carrier guidelines • Support technical claim inquiries across estimating and claim-management platforms • Identify and communicate trends to organizational stakeholders • Analyze internal performance trends and participate in problem-solving sessions • Support onboarding of new team members and employees in new positions • Create team-building meetings and events • Approve direct reports’ timecards and expense reports • Perform other assigned projects or duties

🎯 Requisitos

• High School Diploma or GED • Bachelor’s Degree or equivalent experience in insurance claims or related field • 1 plus years’ experience with estimation principles for the insurance industry • 2 plus years’ experience with contracting and/or field work for a given trade • 3 plus years’ experience with personnel management or coaching • Proficient use of a laptop and operating accessories • Proficient use of Microsoft Office applications (Outlook, Teams, OneDrive, SharePoint, Forms, PowerPoint, Word, Excel) • Subject matter expert-level knowledge of insurance industry mitigation, contents, and reconstruction concepts, operational practices, and verbiage • Ability to lead and manage a team through reviews of varying job types, estimate severity, and complexity • Assertive, professional verbal and written communication skills • Proficient use of technology applications, including creation of new documents • Ability to independently problem solve, resolve conflict, and manage priorities • Ability to learn and implement new industry processes • Ability to review and write estimates for water mitigation, mold, fire mitigation, temporary repairs, contents, reconstruction, and other job types accurately and promptly • Ability to complete multiple reviews or estimates within a given time frame • Knowledge of Xactware Products, Symbility, and other estimating software • Knowledge of insurance-industry estimating principles • Ability to successfully pass required industry and company certifications on first attempt • Ability to work in primary operating systems • Ability to pass and maintain a satisfactory background check • Ability to maintain confidentiality • Ability to safely operate a company vehicle • Willingness to travel as needed, potentially up to 20%

🏖️ Benefícios

• Medical, Dental, & Vision Benefits • Opportunity for advancement • Training & development • Wellness resources • 401(k) matching • Flexible work from home options available • Opportunity for Overtime • Paid Time Off • Great Company Culture

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