VP, Data

🕒 Julho 29

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IMG Academy

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

📚 Educação

⚽ Esportes

🏨 Hospitalidade

💰 Private Equity Round - IMG Academy em 2023-11

Education • Sports • Hospitality

A IMG Academy é uma organização de educação e treinamento focada em esportes que opera uma escola com internato (ensinos médio e fundamental II, bem como pós-graduação), acampamentos esportivos durante todo o ano, coaching pessoal (presencial e sob demanda) e serviços de recrutamento para faculdades (incluindo o NCSA). A organização oferece experiências no campus (treinamento, eventos, um campo de golfe de campeonato e o Legacy Hotel), coaching e recursos online, além de serviços para atletas, famílias, clubes, escolas de ensino médio e técnicos de faculdades. A IMG se posiciona como líder mundial em educação esportiva, preparando estudantes-atletas para a faculdade e além, preenchendo anualmente uma parte significativa das vagas de calouros em universidades.

Descrição

• Define and execute a comprehensive technology strategy for commercial systems, data infrastructure, and customer engagement platforms. • Build the next-generation customer engagement "Engine,” delivering measurable improvements in customer acquisition, retention, ARPU, and EBITDA. • Build and maintain strong relationships with stakeholders from the board to practitioner-level to align technology initiatives with business objectives driving digital transformation. • Integrate data functions, unifying data infrastructure, creating self-service BI capacity, and optimizing teams to align data and analytics efforts with commercial, product, and CX goals. • Champion the shift to an integrated commercial and product strategy by enabling self-service for functional teams and delivering more high-value algorithmic work using AI/ML. • Build and scale a high-performing team of ~25 FTEs and consultants, including resources for Engineering, Analytics, and Data Science. • Lead the transformation of the Data organization into a value-driven (vs. technology-driven) model supporting commercial, digital product, and customer experience domains. • Guide the evolution of the team from baseline support to a mature omnichannel enablement organization leveraging data and insights to drive revenue, EBITDA and NPS. • Develop a leadership layer across Data and Engine functions through internal advancement, role re-definition, and strategic hiring to create scale and accountability for stakeholders. • Cultivate a culture of value delivery, transparency, and accountability, while driving iterative improvement, greater operational rigor and prioritization of high-value ML innovation work. • Direct the modernization of enterprise-wide data infrastructure, BI, analytics and data science tools, migrating, consolidating and standardizing tools and vendors. • Ensure alignment between BI, analytics, and Data Science initiatives and business goals, leveraging continuous testing and optimization to enhance customer and enterprise value. • Ensure alignment between commercial technology initiatives and customer-facing product roadmap, software development and integration initiatives. • Partner with external vendors including Salesforce, AWS, and implementation partners, to deliver cost-effective solutions while maintaining strategic direction and execution quality. • Partner closely with the Chief Commercial Officer, COO for Online, COO for Campus, and SVP Product to ensure seamless execution of commercial technology strategies. • Collaborate with sales, marketing and partner leadership to align technology with operational goals, while navigating resistance and driving adoption. • Present strategies and outcomes to executive leadership and the Board, leveraging data and analysis to build consensus and drive decisions.

🎯 Requisitos

• 15+ years progressive tech leadership experience with 7+ years in senior management roles. • Experience leading large-scale, full-lifecycle digital transformation initiatives and platform consolidations in B2B and B2C settings, managing internal teams and external partners. • Experience merging disparate systems and teams, with a focus on enabling personalized customer experiences for omnichannel, multi-product customer acquisition and retention. • Proven track-record leading and executing technology and data-specific transformation initiatives delivering compelling measurable impact. • Senior-level leadership background across high-growth entrepreneurial environments and companies undergoing transformational changes in corporate development. • Hands-on experience leading teams in creating business leverage (Revenue, EBITDA, NPS) using commercial technology and customer engagement platforms to grow and scale these capabilities on a strategic basis. • Track record building and scaling high-performing technical and business-facing teams. • Deep understanding of the modern data stack and its deployment for BI, Analytics and Data Science applications in commercial and product use cases, with a track record of successful implementations at scale. • Demonstrated success partnering with boards, C-level executives and cross-functional implementation teams, navigating resistance and generating buy-in from stakeholders. • Superior communication skills, with an emphasis on brevity, clarity, and data-driven persuasion. • Industry experience in education, B2C, or consumer-facing products/services required.