Senior Partner Integration Manager

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🕒 Maio 28

🥔 Idaho – Remoto

🥔 Idaho – Remote

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

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Independence Pet Group

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

👥 B2C

🧘 Bem-estar

Insurance • B2C • Wellness

A Independence Pet Group é uma das maiores organizações de seguro e serviços para animais de estimação da América do Norte. A empresa apoia o seguro para mais de 800. 000 pets nos EUA e Canadá, com a missão de fortalecer o vínculo entre os animais e seus donos através de produtos e serviços inovadores. A IPG oferece uma gama abrangente de opções de subscrição, soluções turnkey para parceiros e produtos de seguro voltados para o consumidor para apoiar os pets ao longo de suas vidas. A empresa abriga várias marcas de seguros, fornecendo suporte vital e serviços na indústria de cuidados para animais de estimação.

Descrição

• Serve as the central liaison between internal teams (IT, Product, Operations, Compliance, Marketing) and external partners • Lead partner onboarding, including kickoff meetings, timeline management, and expectation-setting • Translate technical requirements into clear, business-oriented language for diverse stakeholders • Manage intake requests, prioritization discussions, and operational readiness reviews • Drive issue identification, troubleshooting, and resolution by: Investigating and replicating issues • Documenting findings clearly • Translating issues into actionable requirements for internal or external teams • Oversee API, SFTP, and employee benefits integrations, ensuring alignment with business and partner needs • Maintain an inventory of integrations and ensure ongoing performance, reliability, and optimization • Validate integrations meet compliance, security, and audit requirements • Standardize processes, documentation, and communications across partner channels • Support continuous improvement initiatives, including workflow optimization and change management • Act as the central coordination point for integration strategy, execution, and stakeholder alignment

🎯 Requisitos

• 5+ years of experience in partner operations, vendor management, business operations, account management, or similar roles • 5+ years managing external partner or vendor relationships • Proven ability to act as a bridge between technical and non-technical stakeholders • Experience leading or supporting partner onboarding and integrations coordination (no coding required) • Demonstrated success working in highly cross-functional environments • Strong project management skills, including timelines, deliverables, and stakeholder communication • Hands-on experience with API tools (e.g., Postman)

🏖️ Benefícios

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)