Field Support Technician

🕒 Abril 11

⚜️ Louisiana – Remoto

⚜️ Louisiana – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

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Infrastructure Networks

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2011

⚡ Energia

📡 Telecomunicações

Energy • Telecommunications

A Infrastructure Networks é uma fornecedora com sede em Houston de soluções gerenciadas de comunicação remota e conectividade para infraestrutura crítica e operações industriais. Ela oferece serviços ponta-a-ponta, independentes de tecnologia — incluindo LTE privado, satélite LEO/GEO (incluindo Starlink/HTS), SD-WAN, Integração IIoT, integração de sistemas e monitoramento global de rede e suporte de campo 24/7 — voltados principalmente para os setores de energia (petróleo e gás offshore/onshore), mineração, marítimo, agricultura, serviços públicos e ambientes empresariais remotos similares. A empresa foca em comunicações resilientes e críticas para a missão, design de redes e serviços gerenciados para ambientes remotos e hostis.

Descrição

• System Deployment: Install, align, and commission RF and satellite systems including Starlink, LTE, VSAT, and point-to-point/multipoint wireless networks. • Cable & Equipment Setup: Run, dress, and terminate various cable types (CAT5/6, RG6, LMR-600/400, Romex); mount antennas and configure field equipment. • Troubleshooting: Diagnose and repair connectivity issues across remote sites; ensure uptime and performance. • Digital Documentation: Use mobile tools/apps to log service notes, capture site photos, and complete job records. • Field Operations: Travel independently or in small teams to regional sites; uphold safety and compliance standards.

🎯 Requisitos

• Ability to attend paid training, at the companies expense, in Midland, Tx the first 60-90 days on the job. • 3+ years in telecom, wireless, IT networking, or related technical fields • Hands-on experience with LTE, satellite systems, and point-to-point radios • Familiarity with Ubiquiti, UniFi, Meraki, Starlink, OneWeb, and WeBoost technologies • Strong mechanical aptitude and proficiency with hand/power tools • Ability to work independently in remote environments with minimal supervision • Clear communication skills and professional field presence • SCADA and PLC experience is a plus • T-BOSIET, T-HUET, Water Survival certifications preferred. • Pre-Employment Requirements • Valid driver’s license and clean driving record • Drug and alcohol screening • Criminal and employment background check • Willingness to work overtime, weekends, and participate in shift/on-call rotations • Ability to work outdoors in oil & gas environments and lift up to 50 lbs. unassisted • Reliable attendance and safe driving to/from job sites (company vehicle provided)

🏖️ Benefícios

• Competitive hourly rate + overtime (1.5x after 40 hours/week) • Company vehicle with Samsara safety features • WEX fuel card • Safety and customer-specific training/certifications • Employee housing for qualified out-of-town hires • Relocation and housing assistance • Medical, dental, and vision coverage for employees and dependents • $50,000 paid life insurance • Annual bonus eligibility • Paid time off and holiday pay • 401(k) retirement plan • Employee referral program with cash incentives