Account Manager

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🕒 Fevereiro 25

🗣️🇺🇸🇬🇧 Inglês obrigatório

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InnoData

1 - 10 funcionários

Fundada em 2019

🤝 B2B

🌍 Impacto Social

B2B • Social Impact

InnoData é uma cooperativa de tecnologia italiana (INNOvation DATA SCS) com sede em Foggia que fornece soluções tecnológicas e serviços digitais com um foco explícito em impacto social e iniciativas comunitárias. A empresa mantém uma presença online e nas mídias sociais, e parece oferecer soluções tecnológicas voltadas para o apoio a organizações e projetos sociais. As informações de contato indicam uma estrutura cooperativa e operações locais na Itália.

Descrição

• You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite. • You will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we build and the consultation we deliver. • You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever.

🎯 Requisitos

• 3+ years of customer relationship or account management experience working in software as a service (SaaS) • Solutions and results-oriented mindset • Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities • Highly organized with strong project management and time management skills • Hands-on experience with product training to external customers • Proven experience delivering value-based communications • Strong ability to facilitate meetings with customers and users of various levels of seniority • Empathy for customers • Experience with opportunity identification for account expansion and revenue growth • Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customers

🏖️ Benefícios

• Join a scaling, tight-knit team that’s working directly with innovative talent acquisition teams • Take a consultative approach to ensure customers are setup for long-term success

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