Account Manager

🕒 Maio 5

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Instacart

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2012

🛍️ Comércio Eletrônico

🚗 Transporte

🛒 Varejo

💰 $232.000.000 Venture Round em 2021-11

eCommerce • Transport • Retail

A Instacart é uma empresa que oferece uma abordagem flexível de trabalho enquanto transforma o setor de supermercados. Ela presta um serviço essencial ao entregar compras de supermercado e itens para a casa na porta dos clientes em até 30 minutos. A Instacart oferece oportunidades de ganho seguras e flexíveis para personal shoppers e enfrenta desafios como redirecionar entregas durante nevascas e conectar clientes a cupons e promoções. Seu objetivo é ser o sistema operacional do setor de supermercados, ajudando os clientes a economizar tempo para outras atividades. A Instacart valoriza diversidade, equidade e pertencimento em sua cultura de trabalho.

Descrição

• Own a portfolio of Canadian CPG advertisers, serving as the primary point of contact to drive growth, retention, and long-term partnership value. • Plan, launch, and optimize retail media campaigns across Instacart ad products; analyze performance to deliver data-backed recommendations that improve ROAS, incrementality, and category share. • Identify and execute upsell and cross-sell opportunities, build business cases, and partner with Account Executives on renewals, expansions, and joint business planning. • Lead regular performance reviews and Quarterly Business Reviews with senior client stakeholders, translating complex data into clear narratives and actionable roadmaps. • Forecast pipeline and revenue, manage pacing and budgets, and ensure operational excellence in collaboration with Ads Operations, Measurement, and Finance. • Advocate for client needs with Product and Engineering by synthesizing feedback and helping pilot new features that improve advertiser outcomes at scale.

🎯 Requisitos

• 3+ years of experience in account management or client success within digital advertising, retail media, or e-commerce performance marketing. • Proven track record managing a portfolio of advertisers and meeting or exceeding revenue, retention, and performance goals. • Hands-on experience running end-to-end campaigns (planning, trafficking coordination, optimization, reporting) and leading QBRs or executive readouts. • Proficiency with Excel/Google Sheets (pivot tables, lookups) and comfort interpreting large data sets to create clear, actionable insights. • Effective communicator with experience influencing senior client stakeholders and collaborating cross-functionally with sales, operations, and analytics teams. • Bachelor’s degree in Business, Marketing, Analytics, or a related field, or equivalent practical experience.

🏖️ Benefícios

• Competitive salary • New hire equity grant • Annual refresh grants • Opportunities for professional development