Product Specialist – Platform

🕒 Maio 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🪄 Especialista de Produto

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Instructure

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

📚 Educação

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure em 2024-07

Education • SaaS • B2B

Instructure é uma empresa de tecnologia educacional que desenvolve plataformas de aprendizado e avaliação baseadas na nuvem, mais conhecida pelo Canvas LMS. Oferece um ecossistema integrado de produtos e serviços SaaS — incluindo gerenciamento de aprendizado, avaliação alinhada a padrões (Mastery), credenciamento e registros (Parchment), análises e ferramentas para educação básica (K–12), ensino superior e treinamento corporativo/governamental. A Instructure foca no sucesso dos alunos, nas integrações com parceiros e em soluções escaláveis para instituições e organizações no intuito de oferecer, avaliar e credenciar o aprendizado.

Descrição

• Own the maintaining of deep, current knowledge of assigned product(s), roadmap, integrations, and constraints • Maintain deep, current knowledge of assigned products, including core workflows, configurations, integrations, and limitations • Stay aligned with product roadmaps, release plans, and technical dependencies • Translate product capabilities into clear, accurate guidance for GTM and customer-facing teams • Identify common customer misunderstandings, friction points, and misconfigurations at scale • Act as a trusted escalation point for complex product questions that require synthesis across teams • Own functional competitive intelligence (features, workflows, tradeoffs, maturity) • Respond to internal requests for competitive information using a consistent, scalable approach • Keep competitive intelligence current as products and markets evolve • Track trends, regulatory considerations, and emerging needs relevant to assigned segments or regions • Provide segment-informed input to GTM motions, enablement, and lifecycle initiatives • Serve as a thought leader by presenting sessions and participating in panels at industry conferences and events (not demo booth support) • Monitor product usage and adoption trends and provide as strategy-guiding insights to GTM teams (using shared reporting tools with Product Management) • Identify activation gaps and success patterns • Partner with PMM/Marketing on insight-driven campaigns • Provide deep product insight to inform enablement programs, sales motions, and GTM strategies • Act as a subject-matter expert for at-scale enablement efforts, including trainings, webinars, and internal programs • Leverage in-product analytics and feedback tools (e.g., Pendo) to identify usage patterns and friction points • Support discovery, feedback programs, and adoption analysis at scale • Surface insights that inform activation, adoption, and customer marketing initiatives • Partner with Product Management and Engineering to support bring-to-market motions for new and evolving products and features • Support beta programs, launches, releases, and sunsets by providing customer and market context • Translate R&D intent into customer-facing implications, risks, and adoption considerations • Support feedback loops from self-testing, GTM teams, and customers back into Product and Engineering

🎯 Requisitos

• Proven experience in a product-focused, customer-facing role such as Product Specialist, Product Marketing, Product Management, Solutions Consulting/Engineering, Customer Success, or similar • Demonstrated ability to develop deep expertise in software products and clearly explain functionality, value, and tradeoffs to diverse audiences • Strong understanding of customer needs, market context, and segment dynamics • Experience supporting go-to-market motions at scale through enablement, insights, or product advocacy • Ability to gather, synthesize, and communicate customer and market insights to cross-functional partners • Experience collaborating with Product Management and Engineering to support product launches, releases, or lifecycle initiatives • Strong analytical and problem-solving skills, with the ability to connect data, insights, and customer feedback to actionable outcomes • Ability to influence and build alignment across teams without direct authority.

🏖️ Benefícios

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. • Comprehensive wellness programs and mental health support • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth • The technology and tools you need to do your best work • Motivosity employee recognition program • A culture rooted in inclusivity, support, and meaningful connection