Account Manager

🕒 Abril 8

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Integrate

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2010

☁️ SaaS

🤝 B2B

🔌 API

💰 $2.600.000 Series E - Integrate em 2018-07

SaaS • B2B • API

Integrate é uma plataforma B2B SaaS que centraliza a gestão de leads e a governança de dados para equipes de marketing empresarial. Ela coleta leads de múltiplos canais via APIs RESTful e integrações, valida, padroniza, enriquece, remove duplicidades e realiza verificações de privacidade/conformidade, para então direcionar leads limpos e acionáveis para MAPs, CRMs e CDPs. A plataforma também fornece insights e relatórios baseados em IA para otimizar o desempenho das campanhas e vincular as atividades de marketing à receita.

Descrição

• Build and nurture strong, long-term relationships with Integrate’s strategic clients, acting as a trusted advisor and key point of contact • Lead regular client interactions—including status meetings, upsell conversations, and quarterly business reviews (QBRs)—to ensure alignment and drive meaningful outcomes through the Integrate platform • Proactively promote the adoption of new and enhanced features to maximize platform value across your customer portfolio • Manage the full lifecycle of renewals and upsell opportunities, ensuring seamless execution and alignment with customer goals • Partner closely with Product, Design, and Engineering teams to provide customer-driven insights that help shape the product roadmap and improve user experience • Work cross-functionally with internal teams to ensure a coordinated, high-quality experience for every client • Demonstrate excellent presentation and communication skills, operating with a sense of urgency, ownership, and professionalism • Play an active role in contributing to team initiatives and fostering a collaborative, positive culture at Integrate

🎯 Requisitos

• 6+ years of experience in account management, customer success, or client services within a SaaS or technology company • Proven ability to manage and grow enterprise or strategic accounts • Strong understanding of SaaS business models, customer lifecycle, and retention drivers • Experience with tools like Salesforce or similar CRM/CSM platforms • Excellent relationship-building, communication, and negotiation skills • Analytical and data-driven with the ability to derive insights to guide client strategy • Bachelor’s degree in Business, Communications, or related field preferred

🏖️ Benefícios

• Remote work