Senior Account Manager

🕒 Outubro 14

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $145.000 / ano

⏰ Tempo Integral

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Intus Care

Intus Care

11 - 50 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

💰 $13.100.000 Venture Round em 2023-01

Consulting • Marketing • Logistics

A IntusCare é uma empresa de tecnologia que se especializa em soluções de gestão de cuidados para programas PACE (Programa de Cuidados Abrangentes para Idosos) e Medicare. A empresa oferece diversas ferramentas e serviços, incluindo serviços de cuidados integrados, ajuste de risco e análises de saúde populacional, destinados a aprimorar a entrega de cuidados baseados em valor. Com mais de 50 parcerias em 18 estados, a IntusCare oferece tecnologia inovadora para simplificar o cuidado complexo e melhorar os resultados de saúde ao abordar o risco clínico e facilitar o planejamento de cuidados proativos.

Descrição

• Identify and pursue opportunities to expand IntusCare’s footprint through cross-sell and upsell strategies • Serve as the primary commercial contact for assigned clients, managing renewals, upsells, and contract negotiations in partnership with leadership • Develop and maintain strong, trust-based relationships with executive and operational stakeholders across client organizations • Monitor overall account health and proactively address risks or barriers to client satisfaction with cross-functional teams • Serve as the voice of the customer internally across Product, Client Delivery, Analytics, and other key teams • Lead quarterly business reviews and strategic planning sessions with clients • Collaborate with Product and Analytics teams to communicate client needs, feature requests, and success stories • Maintain accurate records of account activity, renewal timelines, and pipeline opportunities in CRM and project systems • Drive success in the book of business through proactivity and self-direction in a fast-changing environment

🎯 Requisitos

• 4-8+ years of experience in account management, client partnerships, sales or commercial roles within healthcare technology, population health or SaaS environments • Strong understanding of healthcare delivery models (PACE, ACOs, Medicare Advantage, etc.) and the dynamics of risk-bearing organizations • Commercial mindset with demonstrated ability to drive upsells, revenue expansion, and renewal • Proven success managing complex, multi-stakeholder accounts with high retention and growth outcomes • Excellent communication, negotiation and relationship-building skills • Comfortable collaborating cross-functionally in a fast-paced, high-growth environment • Proficiency with CRM systems and project management tools • Experience with EMR software is a plus • This position is not eligible for sponsorship

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