Account Manager – Employee Benefits

🕒 Maio 20

🐊 Florida – Remoto

🐊 Florida – Remote

💵 $70.000 - $90.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Insurance Office of America

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1988

Insurance

A Insurance Office of America é uma das principais agências independentes de seguros, oferecendo uma ampla gama de soluções de seguros empresariais e pessoais. Com forte foco em gestão de riscos, a IOA oferece coberturas especializadas, incluindo, mas não se limitando a, seguro de compensação dos trabalhadores, responsabilidade cibernética e seguro de propriedade comercial, adaptadas a várias indústrias, como saúde, construção e varejo. A agência se orgulha de sua expertise e atendimento ao cliente, tendo como objetivo proporcionar tranquilidade aos clientes por meio de estratégias abrangentes de gestão de riscos e planos de seguro personalizados.

Descrição

• Responsible for IOA Benefits Account Management activities under Producer direction. • Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. • Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. • Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. • Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. • Identify and act on sales opportunities to grow IOA business. • Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. • Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. • Build and improve client relationships, seek feedback, and implement improvements. • Advocate for clients and carriers to ensure mutually beneficial outcomes. • Identify and implement value-added solutions for clients. • Support team training and development, promote a positive work environment, and seek continuous improvement. • Maintain transparent communication with Producers and team members. • Ensure adherence to company policies and industry standards, champion core values and demonstrate integrity and leadership.

🎯 Requisitos

• 5 + years of industry experience • Required active licensing • Exceptional customer service and communication skills • Strong organizational, delegation, and decision-making skills • High accuracy in handling large work volumes • Proficiency in MS Office (Outlook, Word, Excel) • High School Diploma (or equivalent)

🏖️ Benefícios

• Competitive salaries and bonus potential • Company-paid health insurance • Paid holidays, vacations, and sick time • 401K with employer match • Professional growth and career progression opportunities • Respectful culture and work/family life balance • Community service commitment • Supportive teammates and a rewarding work environment