Commercial Lines Account Manager

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🕒 Abril 2

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Logo of Ironside Insurance Group

Ironside Insurance Group

11 - 50 funcionários

Fundada em 2012

⚕️ Seguro de Saúde

Healthcare Insurance

O Ironside Insurance Group é uma agência de seguros líder fundada em 2012, localizada no distrito financeiro de Boston. A empresa se especializa em soluções de seguros tanto pessoais quanto empresariais, oferecendo uma ampla gama de produtos como seguros de residência, automóvel, inundação, guarda-chuva e vida para indivíduos, bem como seguro de propriedade comercial, responsabilidade civil geral e profissional, compensação de trabalhadores e responsabilidade cibernética para empresas. A Ironside é conhecida por seus fortes relacionamentos com os clientes, construídos com base na honestidade e integridade, e se orgulha de tempos de resposta rápidos e uma reputação de excelente atendimento ao cliente. Como uma agência independente, eles trabalham com diversas seguradoras líderes para oferecer coberturas personalizadas que atendem às necessidades dos clientes.

Descrição

• Assist prospects and clients with gathering information, completing applications, and working closely with underwriters to determine appropriate policy solutions, pricing, and product eligibility. • Provide exceptional customer service and follow-up by promptly responding to client calls and e-mails. • Aid in customer retention via multiple methods of contact and annual insurance policy reviews. • Proactively identify and process policy transactions and explain any resulting customer impact. • Assist with policy billing, including invoicing and tracking of agency billed payments. • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results. • Working with existing clients on renewals, change requests and coverage questions. • Cross-selling additional insurance solutions as appropriate.

🎯 Requisitos

• At least two years consistent employment in an independent agency environment with a focus on customer service, including quoting renewals and remarkets of commercial lines business. • Well versed in the intricacies of Massachusetts commercial lines insurance. • Currently holds and maintains required insurance license(s). • Acquire and maintain a Massachusetts non-resident license if not already licensed in Massachusetts. • Excellent communication and interpersonal skills combined with the ability to work both independently and as part of a team. • Ability to both prioritize, as well as review, record and organize data from a variety of sources.

🏖️ Benefícios

• Competitive compensation package to include: Base salary • Performance-based increases and bonus opportunities • 401k with up to a 4% company match (after 90 days) • Comprehensive health, dental and vision benefits with company contributions for both employees and their dependents • Group life insurance, short and long-term disability as well as accidental death insurance fully paid by Ironside • Generous flexible time off plan as well as paid holidays • Parental leave • 100% remote work environment, providing necessary equipment to help create your ideal workspace

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