Team Lead – Functional Consultants

🕒 Outubro 30

🌵 Arizona – Remoto

🌵 Arizona – Remote

⏰ Tempo Integral

🟠 Sênior

💼 Consultor

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Isos Technology

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2005

🏢 Corporativo

☁️ SaaS

💼 Consultoria

Enterprise • SaaS • Consulting

A Isos Technology é um provedor de serviços de consultoria de classe mundial, especializado em integrar a suíte de produtos da Atlassian em ambientes de tecnologia e negócios. Eles se concentram em resolver desafios de agilidade nos negócios, gestão de serviços e ciclo de vida da Atlassian, acelerando assim a transformação e os resultados empresariais. A Isos Technology é reconhecida por sua transparência, capacidade de resposta e expertise, conquistando a confiança de seus clientes por meio de soluções confiáveis. Como um Atlassian Platinum Solution Partner, eles oferecem uma variedade de serviços, incluindo ITSM, Agile em escala e migrações para a nuvem, garantindo que as organizações maximizem seus investimentos na Atlassian enquanto alinham estratégia e equipes, aprimoram a gestão de serviços e promovem o sucesso a longo prazo.

Descrição

• Lead, manage, and hold accountable a team of Functional Consultants • Own the performance, engagement, quality, and growth of Functional Consultants • Serve as direct supervisor, providing direction, conducting 1:1s, setting goals, and completing performance and HR reviews • Address performance gaps and partner with People Ops on formal performance management • Support recruiting through candidate review, interviewing, and structured evaluation feedback • Define, document, and maintain functional standards for configuration, process design, and solution documentation • Conduct periodic quality assurance reviews of Functional Consultant work and track findings to resolution • Coach consultants based on QA findings and refine standards and training • Identify quality trends and risks and escalate them to leadership • Serve as a resource for complex functional design questions and client situations • Own Functional Consultant development, career paths, promotion cases, and growth plans • Attend staffing meetings and recommend consultants for assignments based on skill fit, client need, and development goals • Identify skill mismatches and recommend shadowing, pairing, or targeted training • Advocate for stretch assignments and raise workload, burnout, and underutilization risks • Own onboarding, shadowing, ramp plans, coaching, and development for Junior Functional Consultants • Define billable-readiness criteria and track time-to-billable for Junior Functional Consultants • Partner with Engagement Leads and senior consultants to provide Juniors exposure to client work

🎯 Requisitos

• 2+ years of experience in a consulting role • Experience leading, mentoring, or supervising consultants, formally or informally • Hands-on experience with configuration and process design in Jira and other Atlassian tools • Ability to balance team development and wellbeing with billable utilization targets • Strong understanding of functional best practices and quality standards across client engagements • Ability to identify skill gaps and create practical development and training plans • Excellent verbal and written communication skills with technical and business audiences • Ability to partner with Engagement Leads, Project Management, the PMO, and peer Team Leads • Ability to meet or exceed annual individual and team success metrics • Ability to work in alignment with the Isos culture and values • Dedicated, professional workspace with reliable internet connectivity when working remotely • Availability during core business hours and responsiveness • Willingness to participate in and successfully pass a background check and pre-employment drug testing • Authorization to work in the United States

🏖️ Benefícios

• Remote-first or hybrid work environment, depending on location and business needs • Primarily work from home position • Some travel for internal meetings and onsite client needs • Flexible hours to accommodate client and internal meetings across time zones • Equal Opportunity Employer • E-Verify participating employer

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