Solutions Engineer

🕒 Maio 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Itential

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

☁️ SaaS

🏢 Corporativo

📡 Telecomunicações

💰 Convertible Note em 2022-02

SaaS • Enterprise • Telecommunications

A Itential é uma plataforma SaaS líder que se concentra em automação e orquestração de redes em nuvem híbrida. A empresa oferece produtos projetados para simplificar o gerenciamento de redes híbridas e automatizar fluxos de trabalho em sistemas e infraestruturas de TI, oferecendo soluções para automação de redes, orquestração e infraestrutura como serviço. A plataforma da Itential é utilizada por diversas indústrias, incluindo serviços financeiros, saúde, setor público e serviços gerenciados, para otimizar operações, melhorar a entrega de serviços e impulsionar a inovação por meio de processos avançados de automação.

Descrição

• Design, build, and deliver deterministic and agentic automation orchestration for customers within the Itential Platform. • Integrate with API and MCP servers across common infrastructure, network, and ITSM systems. • Consume and orchestrate customers' existing automation assets such as Ansible Playbooks, Terraform plans, Python scripts, and other artifacts. • Create agentic automations through prompt engineering that translates operator intent into reliable, repeatable orchestration. • Utilize Spec Driven Development on engagements capturing intent as a clear spec before building. • Perform technical discovery and solution orchestration to create successful production automations at scale. • Produce engagement deliverables including HLD, LLD, and knowledge transfer materials. • Conduct customer sessions with strong preparation — demo-ready, context-aware, and able to adapt in real time.

🎯 Requisitos

• 5+ years of experience in professional services, systems integration, or technical consulting, or relevant experience. • Bachelor's degree in Computer Science, Engineering, or a related technical field — or equivalent practical experience. • Solid grounding in computer science fundamentals — data structures, algorithms, networking (TCP/IP, DNS, routing), and Linux systems. • Hands-on experience with REST APIs, webhooks, and common integration protocols (e.g., NETCONF, RESTCONF, gRPC) — and familiarity with event driven platforms such as Kafka, message queues, or similar. • Proficient with Git-based workflows and CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) for building, testing, and promoting automation code. • Experience in customer-facing roles requiring quick thinking and real-time adaptability. • Strong written and verbal communication skills — able to explain technical concepts clearly to both technical and non-technical stakeholders. • Comfort operating in fast-moving environments with multiple simultaneous projects.

🏖️ Benefícios

• ADA Accommodation: Itential is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodation to perform the essential functions of this position, please contact Human Resources to discuss available options. • Equal Opportunity: Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. • Employment at Will: Employment with Itential is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.