Account Solution Engineer – Federal Civilian, All Levels

🕒 Maio 12

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Salesforce

10.000+ funcionários

Fundada em 1999

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. • You aren't just selling software - you are a mission-critical partner in improving how government serves its citizens. • You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. • Lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. • Help government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. • Serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.

🎯 Requisitos

• 7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence. • Proficiency of Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack. • Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, and how agentic systems behave in production (safety, reliability, governance). • Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc). • The ability to run technical & business discovery to define agentic solution use cases, success metrics, and a feasible execution plan. • Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency, and translate architecture to outcomes/ROI. • Deep technical command of multi-tier architectures, including relational database design (SQL, SOQL), schema modeling, and the nuances of high-scale web technologies (HTML5, CSS3, JavaScript/LWC). • Growth mindset; willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.

🏖️ Benefícios

• Health insurance • 401(k) • Paid parental leave • Life and disability insurance • Time off programs • Mental health support • Employee stock purchasing program

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