Senior Manager, Customer & Experiential Marketing

🕒 Outubro 9

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.500 - $194.500 / ano

⏰ Tempo Integral

🟠 Sênior

🎯 Marketing

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Jasper

Jasper

51 - 200 funcionários

Fundada em 2021

🤖 Inteligência Artificial

📣 Marketing

☁️ SaaS

Artificial Intelligence • Marketing • SaaS

A Jasper é uma plataforma de IA generativa desenvolvida especificamente para profissionais de marketing. Ela capacita equipes de marketing ao fornecer ferramentas e aplicativos avançados de IA que se integram perfeitamente aos fluxos de trabalho e sistemas de marketing existentes. A Jasper tem como foco aumentar a eficiência e a eficácia do marketing oferecendo ferramentas como chatbots de IA, edição de imagens, edição de documentos e recursos de gestão de marca. A plataforma é construída sobre uma base de segurança e conformidade, garantindo proteção em nível empresarial enquanto aproveita a IA para o sucesso no marketing. A Jasper também oferece recursos educacionais e suporte comunitário para ajudar os usuários a maximizar as capacidades da plataforma.

Descrição

• Own Jasper’s customer story and social-proof engine end to end • Run the customer story pipeline from sourcing through legal and brand approval to publication • Publish four customer stories per quarter and build a bench of referenceable accounts • Own the reference database and process for Sales and Customer Success • Recruit, brief, and prepare customers for analyst evaluations, research, and press • Use AI for first drafts, transcript synthesis, and asset variants • Own the byline, webinar, podcast, and joint-session calendar • Partner with Content & Communications and agencies to publish on schedule • Supply customer insight and story material to the community hub and self-paced learning team • Run four User CABs and two Executive CABs annually • Design CAB sessions, run-of-show, speaker recruitment and preparation, content, and post-event asset capture • Develop customer on-site workshop programming with Customer Success • Create content for trends dinners and customer webinars • Deploy proof assets and referenceable champions across pre-sale, post-sale, and enterprise sales programs • Design cross-pollination between experiential moments, prospect conversations, and customer moments • Identify notable account activity with Customer Success and Forward Deployed teams • Measure 90-day product behavior change and pre/post usage deltas • Report quarterly on account coverage, stakeholder depth, retention, expansion and services pipeline, and advocacy conversion • Partner with Marketing Operations and Revenue Operations on reporting and advocacy definitions

🎯 Requisitos

• 8-12 years in customer marketing, advocacy, content marketing, or communications at a B2B SaaS company • Meaningful enterprise experience • Portfolio of customer stories sourced and shepherded through enterprise legal, brand, and communications approval • Experience running a high-touch, executive-level in-person program such as an advisory board, customer council, or summit • Strong writing and editorial instincts • Comfort with senior stakeholders, including CMO-level customers and company executives • AI-forward operating style and experience using AI to remove production work • Measurement fluency with cohort comparisons, usage data, and attribution • Cross-functional credibility with Sales and Customer Success • Familiarity with martech or the AI category • Experience with analyst relations • Must be legally eligible to work in the United States • Role requires at least two years of valid U.S. work authorization • Willingness to travel approximately 20–25%

🏖️ Benefícios

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families • 401(k) program with up to 2% company matching • Equity grant participation • Flexible PTO • FlexExperience budget ($900 annually) • FlexWellness program ($1,800 annually) • Generous budget for home office setup • $1,500 annual learning and development stipend • 16 weeks of paid parental leave

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