IT Manager

🕒 Maio 27

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Javvy Coffee

Javvy Coffee

51 - 200 funcionários

Fundada em 2020

🛍️ Comércio Eletrônico

👥 B2C

eCommerce • B2C

A Javvy Coffee é uma marca de bebidas direto ao consumidor que vende concentrados de café, café com proteína, creamers de colágeno, xaropes saborizados e acessórios relacionados. A empresa foca em soluções práticas de café gelado que fazem bem para você, com uma ampla variedade de concentrados saborizados e misturas de proteínas voltadas para fitness e rotinas diárias, oferecendo assinaturas, kits, acessórios para varejo e oportunidades de atacado. A Javvy opera principalmente como um varejista online de e-commerce com uma comunidade de clientes, garantia de satisfação e promoções de vendas.

Descrição

• Manage all employee devices (Mac and Windows) across the organization • Oversee device lifecycle (procurement, provisioning, maintenance, decommissioning) in partnership with our PEO provider • Administer and optimize our existing MDM solution provided through our PEO • Provide hands-on IT support and troubleshooting across the organization • Ensure consistent device standards, security configurations, and compliance across all endpoints • Monitor IT vendor and software spend, track billing for IT services, and identify opportunities for cost savings and optimization • Own system access across all tools and platforms • Design and maintain onboarding and offboarding processes for IT and system access • Ensure least-privilege access and proper role-based permissions • Monitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practices • Lead company-wide cybersecurity initiatives and training programs • Implement and manage security tools (e.g., endpoint protection, MFA, SSO) • Identify risks and proactively strengthen our security posture • Establish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usage • Partner with teams to evaluate emerging AI workflows, tools, and automations for security, privacy, and operational risk • Own and administer our Google Workspace environment (user management, security settings, configurations) • Evaluate, implement, and manage additional IT systems and tools as we scale • Own vendor relationships for IT-related services (including our PEO for device/MDM) • Ensure systems are scalable, reliable, and cost-effective • Establish and maintain data backup and recovery processes • Develop and test disaster recovery and business continuity plans • Build and maintain IT policies, standards, and procedures from scratch • Ensure alignment with security best practices and any relevant compliance requirements • Create clear documentation for systems, processes, and internal use

🎯 Requisitos

• Associate Google Workspace Administrator certification • Experience owning or heavily contributing to IT in a startup or high-growth environment • Comfortable being a team of one and making decisions independently • Move between strategy and hands-on execution with ease • Strong experience with device management, identity/access management, and SaaS ecosystems • Understand cybersecurity fundamentals and have implemented security practices in real environments • Familiarity with API security, access governance, and modern AI tooling considerations in the workplace • Proactive, organized, and naturally build structure where there is ambiguity • Communicate clearly with both technical and non-technical stakeholders • Enjoy building processes and systems from the ground up

🏖️ Benefícios

• 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost) • 401(k) Retirement Plan • Parental Leave • Free Access to Javvy Products • Career Growth Opportunities • Collaborative, Fast-Paced Start-Up Environment

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