Client Manager, Customer Success

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🕒 Julho 10

🏄 California, Michigan – Remoto

🏄 California – Remote 🚗 Michigan – Remote

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤝 Parceiro de Cliente

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JDPA LIMITED

SiteLinkedInTodas as Vagas

- funcionários

🚘 Automotivo

🛡️ Seguros

💼 Consultoria

Automotive • Insurance • Consulting

JDPA LIMITED é um provedor de soluções de dados, analytics e software que atende o ecossistema automotivo e setores adjacentes de finanças e seguros. Ela oferece avaliações de veículos, inteligência de mercado e varejo, benchmarks de qualidade e experiência do cliente, marketing digital e serviços de consultoria para OEMs, concessionárias, seguradoras e credores. A JDPA LIMITED combina dados proprietários de clientes e VIN com analytics avançados e produtos SaaS para ajudar os clientes a melhorar o design de produtos, desempenho no varejo, gestão de risco e operações financeiras.

Descrição

• Apply advanced AI and analytics techniques to solve complex data challenges within the automotive industry. • Analyze and interpret large, complex datasets to identify trends, insights, and opportunities. • Develop predictive models to diagnose potential vehicle faults and underlying causes. • Partner with engineering and cross-functional teams to inform vehicle design and manufacturing improvements. • Translate complex data into clear, actionable insights that support business and client decision-making. • Create and deliver detailed reports, dashboards, and presentations for stakeholders, including senior leadership. • Serve as a trusted advisor to OEM clients, ensuring effective use of data and analytics to drive business outcomes. • Build and maintain strong client relationships, proactively identifying opportunities to support sales, marketing, and product strategies. • Act as a subject matter expert in automotive quality, warranty reduction, and competitive benchmarking. • Lead client onboarding, training, and ongoing engagement to maximize value from analytics solutions. • Continuously enhance analytics approaches by leveraging emerging tools, technologies, and methodologies.

🎯 Requisitos

• 2–5 years of experience in automotive, consulting, or data analytics-related roles. • Bachelor’s or Master’s degree in a relevant field. • Strong analytical skills with the ability to interpret complex datasets and translate insights into actionable recommendations. • Advanced proficiency in Excel and PowerPoint, with experience presenting to executive audiences. • Solid understanding of automotive industry trends and dynamics. • Experience with Palantir Foundry. • Proficiency in Python, Spark, and SQL. • Demonstrated ability to integrate and analyze data from multiple, complex sources.

🏖️ Benefícios

• JD Power is committed to employing a diverse workforce. • Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. • Should you require accommodations during the recruitment and selection process, please reach out to [email protected].