Account Director

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Franke Group

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

👥 RH Tech

🤖 Inteligência Artificial

🤝 B2B

HR Tech • Artificial Intelligence • B2B

O Grupo Franke é uma empresa especializada em fornecer soluções de gerenciamento de capital humano, com foco em recrutamento. Seu produto principal, o SAP SuccessFactors Recruiting, utiliza IA para agilizar o processo de recrutamento, incluindo acompanhamento de candidatos, distribuição de vagas e gestão de relacionamento com candidatos. A plataforma visa aprimorar a aquisição de talentos simplificando o recrutamento global e promovendo práticas de contratação equitativas, ajudando as organizações a garantir os melhores talentos para suas necessidades.

Descrição

• Own and manage strategic relationships with key customer accounts, ensuring customer satisfaction and long-term partnership growth. • Serve as the primary point of escalation to resolve customer disputes, service issues, and internal alignment challenges. • Act as an information conduit between customers and internal stakeholders, including Regional, Corporate, Divisional, Franchisee, and National Franchisee organizations. • Bring customer insights back into the organization to inform product development, marketing strategy, and service improvements. • Develop and execute sales strategies to meet and exceed revenue targets, with a strong emphasis on emerging markets and market share expansion. • Review and establish monthly sales forecasting and project planning to support company sales budgets. • Partner with the VP of Sales to develop selling strategies and tactics for domestic and international markets. • Support international sales efforts in regions where no dedicated Sales Manager exists or involvement is limited. • Direct, coach, and develop outside sales and sales administration teams supporting key customer accounts. • Conduct performance reviews and support professional development through training, coaching, and individual development plans. • Foster a culture of accountability, recognition, collaboration, and continuous improvement across the sales organization. • Makes professional development a top priority to retain and grow our talent to include but not limited to ongoing training and development and individual development plan execution for each member of your team. • Review and manage team workload, promote cross-training, and ensure efficient information sharing and project execution. • Coordinate communication and execution between Sales, Sales Administration, Product Management, Segment Management, Manufacturing, Engineering, Accounts Receivable, Production Planning, Shipping, Information Systems, Service, Warranty, and Turnkey Installation teams. • Establish and maintain infrastructure and processes that support sales execution, installations, service, and warranty needs for key customer accounts. • Lead process improvement initiatives and corrective actions through structured problem-solving efforts. • Assist the VP of Sales with organizing sales meetings, national conventions, and customer-facing events. • Represent the company at customer meetings, conferences, conventions, and industry events. • Travel extensively within the U.S. and internationally to support customer relationships and sales growth initiatives. • Other duties as assigned.

🎯 Requisitos

• Bachelor’s degree in related field; • Minimum six years’ prior related work experience.

🏖️ Benefícios

• Free, On-Site Medical Clinic • Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1 • Free life insurance • 401k match up to 4% • Paid time off and 11 holidays.