Technical Services Director

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Career Developers, Inc.

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11 - 50 funcionários

Fundada em 1994

Career Developers, localizada em West Palm Beach, tem atendido a área metropolitana de NY por 3 décadas! Somos uma agência experiente, de serviço completo, proporcionando colocação permanente, bem como serviços de consultoria/contratação. Recrutamos para os seguintes setores: Tecnologia da Informação, Contabilidade, Marketing e Recursos Humanos para uma variedade de pequenas start-ups e clientes de médio porte em toda a área de Nova Jersey/Nova York. Temos nos concentrado ultimamente em Fintech, Adtech, Health Tech e outras start-ups menores em rápido crescimento. Desde nossa criação em 1994, nosso objetivo principal tem sido construir relacionamentos, estabelecer parcerias e ajudar nossos clientes e candidatos a alcançarem seus objetivos finais.

Descrição

• Lead, manage and develop our North America technical services & consulting practice (data and integration) • Oversee the delivery of full lifecycle (requirements, design, build, test, deploy) technical workstreams on customer engagements • Participate in sales activities, including positioning technical services, scoping, solutioning, estimating and proposing a technical architecture • Coordinate and deliver a global integration hosting solution between SmartRecruiters and other global HR vendors • Liaise with Engineers as needed to ensure product customizations are implemented and tested as part of the whole solution provided to the client. • Train the client on these customizations • Ensure on-time, on-budget, high-quality delivery of technical engagements • Contribute to best practices, case studies and white papers • Collaborate with Product and Engineering on 3rd party integration strategy • Collaborate with Professional Services leadership team on overall business strategy including pricing and packaging of technical services

🎯 Requisitos

• Bachelor’s Degree in Business, Engineering, Information Systems, Computer Science (BSc, MCA), etc. • 7-10 years of technical consulting or similar experience • 5+ years experience hiring, managing, mentoring, and coaching high-performing teams • Extensive, hands-on expertise with architecting and building integrations to cloud and on-premise applications • Experience with ATS, HR technologies, CRM or ERP, as well as, SaaS / On-Demand applications • Ability to work independently and communicate complex technical issues in an easy to understand manner • Experience working in a fast-paced environment with the ability to manage multiple concurrent projects • Track record of demonstrating excellent customer satisfaction and problem-solving skills • Ability to conduct oneself with professionalism in all situations, including in high-pressure scenarios • Strongly Preferred: Experience leading distributed and near-shore teams • Experience with enterprise middleware solutions or custom integration hosting solutions • Experience in a startup launching a complex enterprise software product

🏖️ Benefícios

• Competitive salaries • Generous equity • Collaborative, diverse, and remote-friendly work environment