IT Manager

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🕒 Abril 30

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

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Jonas Software

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

🏢 Corporativo

☁️ SaaS

🤝 B2B

Enterprise • SaaS • B2B

A Jonas Software é uma adquirente proeminente de empresas de software para mercados verticais, com uma rica história de mais de 20 anos. A empresa foca em soluções de software essenciais para negócios em diversas indústrias, visando oferecer ferramentas de negócios e uma rede para crescimento. A Jonas Software opera sob uma estrutura descentralizada, permitindo que as empresas adquiridas mantenham sua autonomia enquanto aproveitam a vasta experiência e as melhores práticas da Jonas. Eles seguem uma estratégia de 'comprar e manter para sempre', garantindo estabilidade a longo prazo e um lar permanente para os negócios adquiridos. Com mais de 130 aquisições bem-sucedidas e sendo parte da Constellation Software, a Jonas Software enfatiza a preservação do legado e da cultura das empresas que adquire, promovendo uma cultura de compartilhamento e alavancagem de expertise em software para mercados verticais.

Descrição

• Manage endpoint security, vulnerability management, SIEM monitoring, identity and access administration, DNS/email security, secure remote access, and IT operations across Windows, Mac, and selected Linux systems • Implement formal onboarding and offboarding processes for employee accounts and equipment across all company systems • Own an IT help desk and ticketing system for support requests • Own asset management platform to track all company hardware (laptops, desktops, servers, network equipment) • Deploy and manage an MDM solution across all company endpoints (Windows and Mac) • Maintain IT policies and documentation covering security, access management, acceptable use, and incident response • Perform periodic access reviews to ensure proper permissions across all systems • Manage the office LAN, firewall, switches, and internet connectivity • Evaluate and upgrade network equipment as needed • Deploy and manage endpoint security software across all company devices • Enforce disk encryption on all endpoint devices • Monitor and manage endpoint patching and OS updates • Manage DNS and email security configurations • Monitor the Rapid7 SIEM for security events and respond to alerts • Enforce MFA across all company systems • Maintain least-privilege access controls across all platforms • Manage privileged access with segregated administrative accounts • Conduct periodic vulnerability assessments and remediate findings • Maintain an incident response plan and disaster recovery plan, including annual tabletop exercises • Perform regular internal security audits (exposed services, misconfigurations, EOL software) • Coordinate with engineering team on server-side security items (agent deployment, hardening, log ingestion) • Manage core business systems, collaboration suite, and remote-access systems • Manage password manager administration (vaults, sharing policies, permissions) • Manage secure remote access • Manage physical office access control (implement and maintain an electronic access system) • Ensure timely provisioning and deprovisioning tied to employee lifecycle events • Oversee backup strategy -- ensure backups are encrypted and regularly tested for restoration • Provide technical support to approximately 30 employees across Windows and Mac platforms • Support both in-office and remote employees (approximately 50/50 split) • Troubleshoot hardware, software, network, and connectivity issues • Provide patient, clear guidance to less technical staff while respecting the autonomy of technical team members • Set up and configure new employee workstations and laptops

🎯 Requisitos

• 3+ years of experience in IT systems administration or a similar hands-on IT role • Experience administering Windows and macOS endpoints in a business environment • Experience with Google Workspace administration (user management, security settings, organizational units) • Hands-on experience with network administration (firewalls, switches, VPN configuration) • Experience deploying and managing endpoint security tools (EDR/antivirus, vulnerability scanners) • Understanding of identity and access management principles (least privilege, MFA, SSO, access reviews) • Comfortable working in Linux environments (Debian/Ubuntu) for tasks like deploying agents, reviewing logs, and basic troubleshooting • Familiarity with MDM/endpoint management platforms • Strong troubleshooting skills across hardware, software, and networking • Ability to communicate technical concepts to non-technical users with patience • Self-directed with the ability to prioritize and manage multiple concurrent projects independently

🏖️ Benefícios

• Health insurance • Paid time off