Manager, Telecommunications

Vaga não está no LinkedIn

🕒 Outubro 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $175.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 0%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 21 dias.
• As vagas desta empresa costumam ser preenchidas em 24 dias.

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K2 Services

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1985

🤝 B2B

💼 Consultoria

🏢 Corporativo

B2B • Consulting • Enterprise

A K2 Services é uma provedora de serviços gerenciados capacitados por tecnologia e suporte operacional que atende a escritórios de advocacia, instituições financeiras, empresas de serviços profissionais e corporações. Ela oferece plataformas operacionais integradas, automação e serviços de consultoria para ajudar os clientes a modernizar os modelos operacionais, reduzir custos e acelerar o crescimento. As principais capacidades descritas incluem serviços administrativos e compartilhados, help desk de TI e serviços gerenciados de tecnologia, governança de registros e informações, processamento de documentos e suporte administrativo, marketing e comunicações, serviços de faturamento e contas a pagar/receber, automação de fluxos de trabalho e consultoria, e experiência no local de trabalho/hospitalidade e serviços de instalações.

Descrição

• Lead the design, implementation, maintenance, and support of global telecommunications, voice, and video infrastructure • Develop and execute telecommunications architecture strategies and technology roadmaps • Oversee Microsoft Teams Phone administration, including Direct Routing, Operator Connect, Calling Plans, SIP trunking, and SBCs • Manage enterprise voice configurations, including dial plans, call routing, auto attendants, call queues, and E911 • Lead migrations from legacy PBX and Cisco Unified Communications Manager systems to Microsoft Teams Phone • Provide technical leadership and guidance to engineering teams, project teams, and business stakeholders • Monitor service performance, call quality, network capacity, and security • Manage relationships with telecommunications carriers, hardware vendors, and service providers • Oversee infrastructure upgrades, system integrations, troubleshooting, and incident resolution • Develop and manage annual CapEx and OpEx budgets, conduct monthly financial reviews, and identify cost-saving opportunities • Drive automation, standardization, and process improvements • Ensure voice and video infrastructure supports business continuity, scalability, and future initiatives

🎯 Requisitos

• Bachelor's degree in Information Technology, Telecommunications, Engineering, or a related field, or equivalent experience • 5–8+ years of experience in enterprise telecommunications, unified communications, or voice engineering • Strong knowledge of Microsoft Teams Phone, Microsoft 365, Direct Routing, Operator Connect, and PSTN connectivity • Experience with SIP, VoIP, SBCs (AudioCodes, Ribbon, Cisco, or equivalent), and legacy PBX platforms • Understanding of TCP/IP, DNS, WAN/LAN, firewalls, and Quality of Service (QoS) • Experience with PowerShell automation, telecommunications troubleshooting, and performance monitoring • Demonstrated experience leading technical projects, managing vendors, and driving telecommunications initiatives • Microsoft Teams Phone, Microsoft 365, Cisco, or SBC-related certifications preferred • Experience managing global telecommunications environments and cloud voice migrations preferred • Familiarity with ITIL practices, enterprise architecture, and telecommunications security standards preferred • Strong leadership, communication, project management, and problem-solving skills

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Paid Time Off (PTO) • Up to 5% annual bonus eligibility

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