Marketing Strategy – Operations Consultant

Vaga não está no LinkedIn

🕒 Junho 28

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

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K2 Services

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 1985

🤝 B2B

💼 Consultoria

🏢 Corporativo

B2B • Consulting • Enterprise

A K2 Services é uma provedora de serviços gerenciados capacitados por tecnologia e suporte operacional que atende a escritórios de advocacia, instituições financeiras, empresas de serviços profissionais e corporações. Ela oferece plataformas operacionais integradas, automação e serviços de consultoria para ajudar os clientes a modernizar os modelos operacionais, reduzir custos e acelerar o crescimento. As principais capacidades descritas incluem serviços administrativos e compartilhados, help desk de TI e serviços gerenciados de tecnologia, governança de registros e informações, processamento de documentos e suporte administrativo, marketing e comunicações, serviços de faturamento e contas a pagar/receber, automação de fluxos de trabalho e consultoria, e experiência no local de trabalho/hospitalidade e serviços de instalações.

Descrição

• Build, nurture, and maintain strong, long‑term relationships with clients across various industries • Serve as the primary point of contact for assigned clients, ensuring their needs are understood, anticipated, and met • Conduct regular check‑ins, strategic reviews, and performance discussions to maintain alignment and satisfaction • Identify opportunities to expand partnerships and introduce additional services that support client goals • Partner with clients to assess their current marketing strategies, workflows, and team structures • Provide strategic recommendations to deepen marketing effectiveness and improve operational efficiency • Support clients in developing annual and quarterly marketing plans, campaign strategies, and performance frameworks • Offer guidance on best practices in digital marketing, business development, brand development, content strategy, and customer engagement • Advise clients on how to structure and resource their marketing teams effectively, including role definition, workload distribution, and skill alignment • Collaborate with internal leadership to ensure our marketing employees are positioned for success within client environments • Monitor day‑to‑day performance and integration of our marketing staff, providing coaching, feedback, and support as needed • Help resolve operational challenges and ensure smooth collaboration between client teams and internal teams • Work closely with internal marketing, operations, and talent teams to ensure client needs are met with excellence • Communicate client priorities, challenges, and opportunities to internal stakeholders to drive continuous improvement • Participate in internal planning sessions to align service delivery with client expectations and organizational goals • Identify and pursue opportunities to expand client engagements through additional services or strategic initiatives • Support proposal development, pitch preparation, and client presentations • Represent the organization at industry events, conferences, and networking opportunities to build brand visibility and generate leads.

🎯 Requisitos

• Minimum 7+ years of experience in a marketing or a business development role • Demonstrated experience building, managing, and strengthening client relationships in a marketing, consulting, or business development environment • Proven ability to serve as a strategic advisor to clients, offering guidance on marketing strategy, workflow optimization, and team structure • Strong understanding of marketing operations, including campaign planning, digital channels, content strategy, and performance measurement • Experience supporting or managing embedded teams, including coaching, feedback, and day‑to‑day alignment with client expectations • Ability to assess client needs, identify opportunities for improvement, and develop actionable recommendations • Skilled in navigating complex stakeholder environments and facilitating communication between clients and internal teams • Strong project management capabilities, with the ability to manage multiple clients, priorities, and timelines simultaneously • Excellent verbal and written communication skills, with the ability to translate complex concepts into clear, strategic insights • A proactive, solution‑forward mindset with a track record of anticipating challenges and driving continuous improvement • Comfortable working independently and collaboratively, with strong judgment on when to lead, when to partner, and when to escalate • Ability to travel as needed for client presentations; events or other business needs.

🏖️ Benefícios

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities