Business Development Representative – One-on-One Advising

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🕒 Junho 4

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Kaplan Test Prep

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1938

💼 Consultoria

🏥 Saúde

📚 Educação

Consulting • Healthcare • Education

Kaplan Test Prep é um dos principais fornecedores de serviços educacionais, oferecendo cursos de preparação para uma ampla gama de exames padronizados. Isso inclui testes de admissão em faculdades, como ACT e SAT, exames para pós-graduação, como GMAT, GRE e LSAT, e exames de licenciamento profissional em áreas como saúde e direito. Kaplan enfatiza a prática realista com planos de estudo personalizados, acompanhamento de desempenho e suporte personalizado para ajudar os estudantes a alcançar as notas desejadas nos testes. Com foco em recursos educacionais abrangentes e orientação especializada, a Kaplan se dedica a ajudar os alunos a serem admitidos nas escolas de sua escolha e a terem sucesso em suas carreiras.

Descrição

• Conduct high-volume outbound prospecting via phone, email, and other channels to engage prospective families and generate interest in Kaplan's admissions consulting services. • Qualify inbound leads from marketing campaigns, web inquiries, webinars, and referral sources to assess fit, intent, and readiness for a consultation. • Schedule qualified consultations for the Senior Advising Manager team, ensuring smooth handoffs and accurate context on family goals, student profiles, and timing. • Research and identify prospective families, schools, community partners, and referral channels to continuously expand the top of the funnel and uncover new sources of pipeline. • Maintain accurate and timely records in CRM systems, logging all outreach activity, family interactions, and lead status updates to ensure pipeline visibility and data integrity. • Meet and exceed activity and outcome targets including outbound touches, conversations held, qualified meetings booked, and pipeline contribution to revenue goals. • Collaborate with team members to share feedback on lead quality, messaging effectiveness, and conversion trends, helping to refine campaigns and optimize lead generation strategies. • Follow up consistently and persistently with prospective families across multi-touch sequences, nurturing interest and re-engaging cold or stalled leads to maximize conversion rates. • Stay current on Kaplan's advising offerings, the K12 and college admissions landscape, and competitive positioning to articulate value clearly and answer initial family questions with credibility. • Uphold Kaplan's standards of professionalism and integrity by maintaining a student- and family-focused approach in every interaction, ensuring trust and a positive first impression of the brand.

🎯 Requisitos

• Bachelor's degree in Business, Communications, Marketing, Education, or a related field. • Minimum of 1 year of experience in a sales development, inside sales, customer engagement, admissions, or related outreach role, ideally within education or a high-touch service environment. • Strong written and verbal communication skills with the ability to build rapport quickly and articulate value to families • Comfort with high-volume outreach including cold calling, email prospecting, and multi-channel sequences • Working knowledge of CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools • Strong organizational and time-management skills with the ability to manage a large pipeline and prioritize effectively • Resilience, coachability, and a growth mindset; ability to handle objections and rejection while maintaining momentum • Curiosity and active listening skills to uncover family needs and qualify fit accurately.

🏖️ Benefícios

• Remote work provides a flexible work/life balance • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members • Comprehensive health benefits new hire eligibility starts on day 1 of employment • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities