Strategic Account Director – Technology Vertical

🕒 Setembro 10

🏄 California, Washington – Remoto

🏄 California – Remote ☕ Washington – Remote

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

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Keyfactor

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

🚘 Automotivo

🏥 Saúde

🔐 Segurança

Automotive • Healthcare • Security

A Keyfactor é uma líder na oferta de Infraestrutura de Chave Pública (PKI) e serviços criptográficos, com forte foco em segurança centrada na identidade. A empresa oferece uma gama de produtos e serviços projetados para gerenciar certificados digitais e chaves criptográficas para empresas e dispositivos de IoT, aumentando a segurança e a confiança em um mundo cada vez mais conectado. Suas ofertas incluem PKI como serviço, automação do ciclo de vida de certificados, assinatura de código rápida e segura e gerenciamento de identidade IoT. As soluções da Keyfactor também abordam desafios específicos da indústria nos setores automotivo, médico, de telecomunicações e de IoT industrial. Ao enfatizar práticas modernas de PKI, a Keyfactor ajuda organizações a automatizar e escalar sua infraestrutura de segurança enquanto se preparam para ameaças emergentes, incluindo a criptografia pós-quântica.

Descrição

• Drive revenue growth through expansion deals within the most strategic customer accounts. • Identify and close upsell and cross-sell opportunities. • Deepen customer relationships and collaborate with internal teams to deliver tailored solutions. • Grow and retain strategic customers to increase customer lifetime value. • Proactively identify opportunities by understanding customer needs and aligning them with additional products or services. • Maintain ongoing relationships with key stakeholders to foster trust and long-term retention. • Maintain deep knowledge of customer accounts, including strategic initiatives, organizational structure, decision processes, and budgeting processes. • Create strategic account plans outlining expansion and renewal goals. • Collaborate with product, marketing, and customer success teams on customized solutions and expansion deal execution. • Monitor account performance and expansion pipeline; report on sales forecasts, revenue targets, and account health metrics. • Lead contract negotiations for upsell and cross-sell deals. • Act as an escalation point to resolve issues, maintain customer satisfaction, and minimize churn risks. • Serve as an expert on Keyfactor’s products and packaging to align customer entitlements with strategic objectives. • Monitor industry trends, competitor activity, and market changes to provide informed recommendations.

🎯 Requisitos

• Bachelor’s degree in Business Administration, Technology, or equivalent experience. • Applicants must be legally authorized to work in the United States. • Comprehensive understanding of the IT Security landscape and emerging trends. • Expertise in risk management and security compliance frameworks. • Knowledge of advanced technologies and their implications for the IT Security sector. • Exceptional ability to develop and execute high-level strategic plans that drive growth. • Expertise in the IT Security industry with an emphasis on market trends and dynamics. • Experience selling into Technology companies primarily headquartered on the West Coast. • Strong indirect leadership skills to inspire and guide teams. • Ability to act as an ambassador for the company, demonstrating behaviors consistent with core values. • Ability to lead and mentor teams, fostering a culture of continuous improvement and collaboration. • Strong problem-solving skills to address complex challenges effectively. • Up to 40% travel required.

🏖️ Benefícios

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change. • Comprehensive benefit coverage globally. • Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support. • Competitive time off globally. • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. • The Keyfactor Alliance Program to support DEIB efforts. • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. • Global Volunteer Day, company non-profit matching, and 3 volunteer days off. • Monthly Talent development and Cross Functional meetings to support professional development. • Regular All Hands meetings – followed by group gatherings.