Associate Workday HCM Manager

🕒 3 dias atrás

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

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Kognitiv Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

🏢 Corporativo

🤝 B2B

SaaS • Enterprise • B2B

A Kognitiv Inc. é uma empresa de consultoria que se especializa em fornecer serviços e soluções para o Workday®, uma solução de gestão empresarial em nuvem. A empresa se concentra em ajudar organizações a otimizar suas implementações de Workday, oferecendo serviços como gerenciamento de projetos, gestão de mudanças, otimização da plataforma e serviços de consultoria. A Kognitiv é dedicada a melhorar a experiência pós-implementação dos clientes, garantindo utilização eficiente do sistema e conformidade. Eles fornecem soluções como ferramentas de relatórios personalizados, aumento de pessoal e monitoramento de integrações, entre outros. Os produtos da Kognitiv, como o Rooster, oferecem soluções de agendamento integradas com o Workday®, e seus serviços visam capacitar organizações com processos eficientes e simplificados.

Descrição

• Manage a portfolio of clients, including scoping, resourcing, planning, budgeting, and managing deliverables, contracts, and timelines for clients' projects. • Provide guidance, instruction, direction, and coaching to team members to ensure projects are executed timely and with quality. • Ensure a strong relationship is built with clients; ensure clients see Kognitiv as a valuable partner to their business. • Measure, support, and address client satisfaction; ensure escalations are addressed and mitigated in a timely manner. • Ensure proper communication with leadership on all escalations. • Implement and configure Workday solutions for a global customer base. • Design, configure, test, and deploy business requirements across multiple Workday HCM module(s) while remaining agile and flexible to clients' changing needs. • Assist management in monitoring and evaluating consultants' performance, providing feedback, facilitating training and development, and driving retention and engagement within the team. • Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc). • Act as a mentor and coach for less experienced team members. • Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc). • Work in a fast-paced environment that requires tasks to be completed quickly and accurately. • Demonstrate Kognitiv's core value, "act like an owner", in all aspects of work.

🎯 Requisitos

• 4+ years relevant Workday HCM experience in customer facing roles, such as consulting, project/program management, etc. • Deep knowledge of Workday Core HCM, Security and Reporting and at least one additional Workday module (Adv. Compensation, Payroll, Recruiting, Talent, Time Tracking, Absence, Learning, Benefits, Prism, BIRT). • Ability to be effectively and actively engaged on multiple, parallel projects of all sizes in both supporting and leadership roles. • Demonstrated commitment to deliver excellent client satisfaction; strong client focus with the ability to understand client needs and build relationships. • Proficiency of project management methodologies, change management principles, tools, and best practices. • Experience implementing business solutions under competing deadlines and priorities while keeping a high attention to detail. • Ability to prioritize and organize work to ensure timeliness and quality with no supervision. • Ability to effectively manage against timelines, deadlines, and goals for both self and teams. • Excellent communication and interpersonal skills. • Must possess the ability to communicate clearly and effectively, as well as build strong relationships across distributed teams, clients, and time zones. • Ability to effectively interact and influence individuals across all levels of internal and external organizations (individual contributor to C-Suite). • Ability and desire to manage, develop, and coach global teams in a remote working environment. • Ability to work in a fast-paced environment and to adapt to frequent change. • Advanced Microsoft Excel skills required. • Ability to meet travel requirements (<5% a year).

🏖️ Benefícios

• Health insurance • Professional development opportunities