Senior VIP Relationship Manager

🕒 Junho 3

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Kraken Digital Asset Exchange

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2011

₿ Cripto

💸 Finanças

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange é uma plataforma de criptomoedas que facilita a compra e venda de mais de 200 criptomoedas, incluindo Bitcoin, Ethereum e muitas outras. Fundada em 2011, a Kraken oferece um conjunto abrangente de recursos para traders iniciantes e avançados, como interfaces avançadas de trading e negociação com margem. A plataforma enfatiza segurança líder do setor, alta liquidez e suporte ao cliente 24/7, tornando-se uma escolha confiável para usuários no mundo todo. A Kraken atende tanto investidores individuais quanto clientes institucionais, oferecendo serviços como negociação de balcão (OTC) e custódia. A empresa é comprometida com a transparência por meio de sua prova de reservas e de valores orientados pela missão. A Kraken opera globalmente, atendendo clientes em mais de 190 países, com volume de negociação trimestral superior a US$ 207 bilhões. No entanto, os usuários devem estar cientes do alto risco dos investimentos em criptomoedas e da falta de regulamentação em algumas jurisdições.

Descrição

• Deliver consistent, high-quality service to HNWI clients worldwide, building and nurturing trusted relationships through exceptional account management. • Drive KPIs across revenue, trading volume and assets on platform through rigorous, data-driven analysis and proactive strategy execution. • Bring Kraken's private client and VIP offerings to market to ensure benefits remain impactful and competitive. • Serve as the trusted point of contact for Kraken's top private clients, building deep relationships and trust. • Execute programmes and initiatives that increase client activity, trading and assets on platform. • Leverage blockchain analytics, trading data and client insights to inform revenue-generating efforts and strategic decision-making. • Partner with product, marketing and client service teams to champion new efforts that drive private client growth and loyalty.

🎯 Requisitos

• 5+ years of experience in relationship management, account management or private client sales, including at least 2 years in the crypto space, with a track record of working with high-net-worth individuals. • Deep understanding of trading product solutions, including spot, margin and futures trading, as well as OTC trading and lending. • Ability to be scrappy, bold and unafraid to explore alternative and creative solutions to achieve results. • Highly data-driven, with expertise in analysing KPIs such as client portfolio revenue, trading volume and assets on platform. • Strong personal network within the crypto industry, particularly across HNWIs. • As a true degen, you bring deep knowledge of cryptocurrency ecosystems, their players, frameworks and market dynamics beyond just blue-chip tokens. • Fully aligned with the cypherpunk values outlined in Kraken's Tentaclements. • Passionate about the cryptocurrency world, with a proactive attitude toward learning new industry trends. • Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds. • Ability to travel up to 15% of the time to visit clients and attend events. • Fluency in English is required.

🏖️ Benefícios

• Offers Equity • Offers Commission