Director, Customer Partner

🕒 Outubro 16

🏛️ District of Columbia, Maryland, +2 estados a mais – Remoto

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $177.720 - $319.800 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Kyndryl

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2021

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

A Kyndryl é uma provedora líder de serviços de infraestrutura de TI, atendendo milhares de clientes corporativos em todo o mundo. A empresa é especializada em projetar, construir, gerenciar e modernizar sistemas de informação complexos e de missão crítica. A Kyndryl oferece um portfólio de serviços que inclui consultoria em TI, serviços de cloud, cibersegurança, soluções de dados e IA, e transformação do ambiente de trabalho digital. Com forte foco em inovação, parcerias e cocriação, a Kyndryl ajuda as empresas a enfrentar a complexidade de TI e a impulsionar a excelência operacional. A companhia atua em diversos setores, como automotivo, saúde, bancário e outros, oferecendo expertise e soluções para desafios específicos de cada indústria. A rede global e as alianças estratégicas da Kyndryl capacitam as empresas a se adaptar ao cenário tecnológico em evolução, garantindo que seus sistemas essenciais sejam confiáveis e eficientes.

Descrição

• Build Kyndryl Federal's Defense business in underpenetrated markets • Establish senior customer relationships and identify mission and technology priorities • Develop account-entry strategies and originate qualified pipeline • Shape complex opportunities from early customer engagement through qualification, capture, proposal, negotiation, award, and transition to delivery • Develop and execute growth strategies across Military Departments, Defense Agencies, Combatant Commands, and other Defense mission organizations • Translate Defense mission priorities, funding requirements, appropriations, budget signals, acquisition strategies, modernization triggers, and technology needs into Kyndryl solutions • Establish account penetration, pipeline, signings, revenue, and backlog objectives • Develop customer-specific growth and pursuit strategies • Lead senior customer negotiations and define pricing and commercial strategies • Build strategic customer relationships and advocacy • Lead cross-functional teams through opportunity origination, qualification, capture, teaming, solution development, pricing, proposal preparation, executive reviews, negotiations, and closure • Orchestrate Kyndryl and partner capabilities across consulting, managed services, systems integration, cloud, infrastructure, cybersecurity, data, and artificial intelligence • Ensure effective handoff to delivery and remain engaged in customer outcomes and satisfaction • Build Kyndryl Federal's Defense market presence, go-to-market strategy, partner ecosystem, and competitive position • As the portfolio matures, assume responsibility for customer strategy, account growth, profitability, operational performance, customer satisfaction, and financial outcomes

🎯 Requisitos

• 10+ years of relevant Federal market experience, including significant experience supporting the Department of War • Established relationships and demonstrated credibility across Military Departments, Defense Agencies, Combatant Commands, or related Defense mission organizations • Demonstrated personal track record of originating, shaping, and converting substantial Federal technology, consulting, systems integration, or managed services opportunities, including opportunities created before formal solicitation • Strong understanding of the Federal and Defense acquisition lifecycle, appropriations and budget processes, contract vehicles, acquisition pathways, and competitive procurement strategies • Demonstrated success winning in Defense accounts where the organization began with limited incumbent position • Extensive executive customer engagement and relationship-management experience • Experience leading high-value business development, capture, and deal activities end-to-end • Proven ability to lead multidisciplinary teams across sales, consulting, solutioning, delivery, finance, pricing, contracts, and partner organizations • Strong financial and commercial acumen • Knowledge of technology and market trends relevant to Defense modernization • Ability to meet applicable Kyndryl Federal and customer security requirements • Active security clearance appropriate to the targeted Defense market • Bachelor's or master's degree (preferred)

🏖️ Benefícios

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft • Company-wide volunteering and giving platform • Access to state-of-the-art resources and Fortune 100 clients

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