IT Business Analysis Manager

🕒 Julho 17

🐊 Florida – Remoto

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💵 $101.500 - $216.500 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

🦅 Patrocina Visto H1B

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👻 Score fantasma 14%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of L3Harris Technologies

L3Harris Technologies

10.000+ funcionários

🏭 Manufatura

💼 Consultoria

📦 Logística

Manufacturing • Consulting • Logistics

L3Harris Technologies é um líder global em tecnologias aeroespaciais e de defesa. A empresa é especializada em fornecer soluções avançadas de comunicação, sistemas eletrônicos e software para uma ampla gama de aplicações nos mercados de defesa e civil. Com um forte compromisso com a inovação, a L3Harris apoia forças militares, agências governamentais e empresas comerciais para melhorar suas capacidades operacionais.

Descrição

• Lead the IT business analysis function, directing and auditing the activities of our external Managed Service Provider (MSP) • Act as the crucial bridge between internal business departments and the MSP, translating complex business requirements into actionable technical specifications • Oversee the MSP’s project delivery, manage the project backlog, and ensure SLA compliance • Serve as the primary point of contact for the MSP, overseeing their day-to-day operations, project delivery, and adherence to Service Level Agreements (SLAs) • Collaborate with business stakeholders to define, analyze, and document business processes and requirements • Manage the IT project portfolio and backlog, prioritizing requests and ensuring the MSP delivers on time and within scope • Track and report on MSP performance metrics, conducting regular reviews to identify areas for improvement • Oversee the User Acceptance Testing (UAT) process • Partner with senior leadership to align IT strategy with company goals • Mediate disputes between internal business units and the MSP • Identify and mitigate risks related to project delivery, vendor performance, and cybersecurity.

🎯 Requisitos

• Bachelor’s Degree and minimum 9 years of prior relevant experience • Graduate Degree and a minimum of 7 years of prior related experience • In lieu of a degree, minimum of 13 years of prior related experience • 5+ years of experience in IT business analysis, with 2-3 years in a management or lead role • Proven experience managing or working closely with an external Managed Service Provider (MSP) • Strong understanding of SDLC (Software Development Life Cycle), IT infrastructure, and data modeling • Expert capability in creating business requirements documents (BRDs), user stories, and process flow diagrams • Exceptional ability to translate technical concepts into business terms for stakeholders and negotiate with vendors • Proficiency in project management tools (e.g., JIRA, MS Project) and requirement management tools • CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) certification • Experience in ITIL framework.

🏖️ Benefícios

• health and disability insurance • 401(k) match • flexible spending accounts • EAP • education assistance • parental leave • paid time off • company-paid holidays

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