Regional Inside Sales Representative

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🕒 Março 28

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Legacy Service Partners

Legacy Service Partners

11 - 50 funcionários

Fundada em 2021

🤝 B2B

🏢 Corporativo

💰 Private equity em 2023-02

B2B • Enterprise

A Legacy Service Partners é uma plataforma de parceria e crescimento para empresas locais de serviços residenciais, reunindo as principais empresas de HVAC, encanamento e elétrica e fornecendo capital, manuais de operação e suporte de plataforma compartilhado para ajudá-las a escalonar suas operações, preservando a liderança local e a identidade da marca. A empresa se posiciona como "operadores em primeiro lugar", oferecendo suporte estratégico em marketing, finanças, tecnologia e talento para que as empresas parceiras possam crescer mais rápido e de maneira mais sustentável sem perder autonomia.

Descrição

• Respond promptly and professionally to inbound customer inquiries via phone, email, and online channels. • Engage with homeowners, understanding their service needs, and recommending suitable HVAC, plumbing, or electrical solutions. • Develop and maintain a deep understanding of our products, services, and pricing structures to confidently address customer queries. • Build rapport and establish trust with customers by delivering exceptional customer service and addressing their concerns. • Proactively make outbound calls to follow up on leads, answer questions, and convert prospects into customers. • Collaborate closely with the sales team to coordinate customer appointments and ensure a smooth sales process. • Provide accurate and detailed information about products, services, promotions, and pricing to customers. • Maintain customer records, update the CRM system, and track sales activities to ensure accurate reporting. • Achieve and exceed sales targets and quotas, contributing to the overall success of the sales team. • Continuously learn and stay up to date on industry trends, product knowledge, and sales techniques through training and professional development opportunities. • Collaborate with the marketing team to support sales campaigns, promotions, and lead generation initiatives. • Work with the service and installation teams to ensure seamless customer experiences and satisfaction. • Contribute to the continuous improvement of sales processes and customer service initiatives.

🎯 Requisitos

• Proven experience in inside sales, preferably within the residential service industry • Excellent communication skills, both verbal and written, with the ability to effectively engage with customers • Strong customer service orientation, with a passion for delivering exceptional customer experiences • Persuasive and influential with the ability to handle objections and close sales • Detail-oriented with strong organizational and multitasking skills • Ability to work independently, manage time effectively, and prioritize tasks • Proficiency in using CRM software and other sales tools • Technical knowledge of HVAC, plumbing, or electrical systems is a plus • Goal-oriented mindset with a drive to achieve and exceed sales targets • Positive attitude and a willingness to learn and adapt in a fast-paced environment.

🏖️ Benefícios

• Full medical, dental, and vision packages including fully employer paid options • 401(k) with company match • ongoing training that directly results into bigger career opportunities combined with continuous education stipends

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