Field Solutions Consultant

🕒 Maio 19

🌵 Arizona, California, +3 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $49.200 - $82.100 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

LexisNexis

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1970

📋 Conformidade

🏛️ Governo

☁️ SaaS

💰 Corporate Round em 2021-06

Compliance • Government • SaaS

A LexisNexis é um fornecedor de soluções profissionais sob medida para escritórios de advocacia, corporações, agências governamentais e instituições acadêmicas. Oferece soluções jurídicas, notícias e insights de negócios. A LexisNexis também fornece soluções de risco para empresas e agências governamentais, com foco em análise de dados para conformidade, aquisição de clientes, detecção de fraudes, resultados em saúde, soluções de identidade, investigações, gestão de recebíveis, decisões de risco e otimização de fluxos de trabalho. Como parte do Grupo RELX, a LexisNexis está comprometida em aprimorar a experiência digital por meio de dados e análises.

Descrição

• Conduct general and targeted product review and perform specified research consultation (both in-person and virtual) for a curated subscriber list of ~200+ accounts • Provide comprehensive customer service to existing users, including by not limited to: light technical troubleshooting, product access resolution, event and incident tracking and client-facing data reporting • Identify potential new users, new practice area opportunities and other elements of enhanced product adoption • Partner with sister products on the LexisNexis side, including collaboration for multi-product initiatives • Work closely with development teams to provide customer-centric levels of feedback regarding the design and implementation of product enhancements • Partner with the Sales Organization on retention strategies and best practices for the overall Customer Experience • Technical tracking of all activity via CRM tools • Adoption of workflow management tools including but not limited to: CoPilot, PowerAutomate, Salesforce, ChatGPT 5, Gong, and proprietary workflow solutions. • Cultivate and maintain exemplary working relationships with user base and ultimately support the Intelligize NPS and retention goals.

🎯 Requisitos

• Bachelor’s Degree required • MLS, JD or other advanced degree preferred • Industry knowledge of Securities disclosure and regulation highly favored • Experience performing simple and complex research assignments • Ability to speak/teach in front of groups (of varying sizes) in a live or video setting • Excellent verbal skills relevant to all levels of professionals; with emphasis on the ability to identify needs and connect those to solutions • Familiarity with CRM tools, including SalesForce, Tableau, PowerAutomate, others. • Familiarity with communications tools including Outlook, Zoom, Teams and others • Comfortable with, and able to learn, new technologies and tools, including but not limited to AI products and processes. • Ability to travel up to 15% of the time as client needs dictate

🏖️ Benefícios

• Healthy work/life balance • Assistance in meeting immediate responsibilities and long-term goals • Country specific benefits