Presales Customer Success Consultant

🕒 Julho 23

🏈 Ohio – Remoto

🏈 Ohio – Remote

💵 $72.200 - $120.200 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

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LexisNexis

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1970

⚖️ Jurídico

💼 Consultoria

🏥 Saúde

💰 Corporate Round em 2021-06

Legal • Consulting • Healthcare

A LexisNexis é um fornecedor de soluções profissionais sob medida para escritórios de advocacia, corporações, agências governamentais e instituições acadêmicas. Oferece soluções jurídicas, notícias e insights de negócios. A LexisNexis também fornece soluções de risco para empresas e agências governamentais, com foco em análise de dados para conformidade, aquisição de clientes, detecção de fraudes, resultados em saúde, soluções de identidade, investigações, gestão de recebíveis, decisões de risco e otimização de fluxos de trabalho. Como parte do Grupo RELX, a LexisNexis está comprometida em aprimorar a experiência digital por meio de dados e análises.

Descrição

• Support strategic sales opportunities by assessing technical feasibility, recommending solution approaches, and helping shape successful customer outcomes. • Partner with customers to design data and API solutions that support business objectives across analytics, AI, research, and risk management. • Guide customers through the development of API use cases, helping navigate internal approval processes and setting clear expectations throughout implementation. • Design and recommend API-driven solutions that integrate LexisNexis content into customer workflows and existing technology environments. • Provide technical guidance on data ingestion, enrichment, analytics, and AI/GenAI use cases to help customers maximize the value of their solutions. • Troubleshoot product behavior, data inconsistencies, and API issues, collaborating with Product and Engineering teams to resolve technical challenges. • Serve as a subject matter expert on LexisNexis data products, APIs, licensing, and content availability, providing guidance to both customers and internal teams. • Support customer onboarding by assisting with API credentialing, sandbox environments, implementation planning, and ongoing technical enablement.

🎯 Requisitos

• Experience in Solution Consulting, Sales Engineering, Technical Consulting, or a similar customer-facing role supporting enterprise technology solutions. • Experience working with APIs, REST services, JSON, XML, and enterprise data integration technologies. • Familiarity with data pipelines, analytics, AI/GenAI, or machine learning workflows. • Ability to translate customer business challenges into practical, scalable technical solutions. • Experience supporting enterprise customers through implementation, troubleshooting, and ongoing solution optimization. • Strong communication and presentation skills with both technical and business audiences. • Excellent analytical, organizational, and problem-solving skills with the ability to manage multiple priorities. • Experience collaborating across Sales, Product, Engineering, Legal, and other cross-functional teams.

🏖️ Benefícios

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development