Senior Operations Manager

🕒 Maio 13

🗣️🇨🇳 Chinês obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Life Space Digital

11 - 50 funcionários

Fundada em 2025

📱 Mídia

🤝 B2B

🔧 Hardware

Media • B2B • Hardware

A Life Space Digital é uma rede de vídeo de última geração que instala e opera telas digitais de grande formato em propriedades residenciais, comerciais e de varejo para modernizar a comunicação e envolver o público em espaços compartilhados. A empresa fornece soluções completas, incluindo displays 4K premium, integrações com áudio, conectividade baseada em eSIM, conteúdo curado e gestão de plataforma para ajudar os proprietários a aumentar o envolvimento, a experiência dos inquilinos/residentes e o desempenho dos edifícios.

Descrição

• Design and implement the operational infrastructure required to support nationwide screen rollout • Oversee and scale core verticals: hardware logistics, installation and service operations • Build and lead a team capable of high-stakes negotiation and cost optimization • Recruit, train, and manage a high-performing operations team • Develop SOPs, workflows, and performance standards • Own the operations budget • Collaborate with Business Development to align operational timelines • Partner with Product and Content teams • Identify, onboard, and manage installation, service, warehousing, and logistics vendors • Implement tracking systems for installation quality • Build executive dashboards and reporting structures • Drive continuous improvement across installation workflows

🎯 Requisitos

• 3–7 years of operations experience in high-growth, multi-market environments • Bilingual proficiency (verbal and written) in Mandarin Chinese and English • Proven experience in vendor negotiation, cost optimization, quality enforcement, and disciplined operational execution across multiple markets • Experience working with 3PLs, warehousing networks, installation partners, or service vendors • Demonstrated ability to reduce operational unit costs • Strong financial acumen, including experience managing departmental budgets • Strong leadership and people management skills • Hands-on operator with a systems mindset • Familiarity with project management and logistics tools; experience implementing operational software or workflow systems is a plus • Bachelor's degree required

🏖️ Benefícios

• Full medical, dental, and vision insurance • 401(k) with company contribution • Talkspace Therapy Package • Commuter Benefits • Short-Term Disability • Paid Time Off (PTO)

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