Senior Manager, Solution Delivery

🕒 4 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $143.000 - $177.000 / ano

⏰ Tempo Integral

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LifeStance Health

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

⚕️ Seguro de Saúde

📡 Telecomunicações

🧘 Bem-estar

💰 Private Equity Round em 2016-12

Healthcare Insurance • Telecommunications • Wellness

A LifeStance Health é um provedor de serviços abrangentes de saúde mental, oferecendo atendimento por meio de consultas presenciais e de telessaúde para diversas condições de saúde mental, como ansiedade, depressão, TDAH, entre outras. Com uma grande rede de clínicos licenciados, incluindo psiquiatras, psicólogos e terapeutas, a LifeStance Health personaliza planos de cuidados para atender às necessidades individuais. A empresa aceita uma ampla gama de planos de saúde, tornando o cuidado com a saúde mental acessível a um público amplo. Os serviços incluem terapia, avaliações psiquiátricas, gerenciamento de medicação e testes psicológicos em vários estados.

Descrição

• Lead, mentor, and develop a team of Senior Program Managers, fostering a culture of accountability, continuous improvement, and high performance. • Provide coaching on complex program and project delivery, stakeholder management, and executive communication to ensure consistency and excellence in delivery execution across all initiatives, including scope, timelines, budgets, and quality. • Use data to make prioritization and resource allocation decisions in partnership with Solution Delivery and Technology leadership and stakeholders, and proactively resolve conflicts as needed. • Partner with Product, Engineering, Clinical, and Operations leadership to ensure alignment between product strategy and solution delivery priorities. • Establish and standardize solution delivery methodologies, templates, artifacts, governance frameworks, and best practices, lead enablement efforts across the department, and ensure effective adoption and ongoing utilization of resources. • Ensure effective escalation management and resolution of critical program issues, and provide clear, concise, and actionable communications and updates to leadership around program risks, issues, impacts, and outcomes. • Represent Solution Delivery in project scoping and discovery sessions, and develop data-driven delivery roadmaps, forecasts, and RAID logs. • Establish clear goals, performance expectations, and career development plans for direct reports. • Build and maintain strong and trusted partnerships with executives, business and clinical stakeholders, and third-party partners. • Stay current on relevant LifeStance product and solution capabilities in order to align project goals and outcomes with evolving business value.

🎯 Requisitos

• 10+ years of experience in enterprise program/project management • 5+ years of experience managing and developing high-performing program or project management teams • Proven track record of successfully delivering complex, cross-functional program portfolios in fast-paced, high-growth environments • Strong leadership presence with the ability to influence at all levels, including executive stakeholders • Deep expertise in Agile, Waterfall, and hybrid solution delivery methodologies • Advanced knowledge of program governance, risk management, and common project management frameworks and standards • Proficiency with implementing and/or managing enterprise healthcare software (EHR systems such as Athena, AdvancedMD, Epic, etc. strongly preferred) • Strong business acumen with experience managing multi-million dollar budgets, overseeing resource planning activities, and tracking utilization and operational performance • Proficiency with common project and portfolio management tools (e.g., Smartsheet, Jira, Monday, etc.) • Experience leveraging data and BI tools (e.g., PowerBI, Tableau, etc.) to drive insights and decision-making • Solid understanding of healthcare workflows, behavioral health environments, and regulatory considerations (e.g., HIPAA, SOC2, etc.) • Demonstrated ability to scale processes, build teams, and drive organizational change • Exceptional written and verbal communication skills, including the ability to create and deliver presentations tailored to a variety of audiences and stakeholders, paired with meticulous attention to detail across written communications, status reports, and project plans • Natural problem-solver who thrives in ambiguity and brings a proactive, solutions-oriented mindset to every challenge • High-energy, team-first attitude with the ability to work collaboratively in a fast-paced, evolving environment • Qualified candidates must be legally authorized to be employed in the United States.

🏖️ Benefícios

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program