Worship Technical Specialist

🕒 Setembro 23

🎸 Tennessee – Remoto

🎸 Tennessee – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Lifeway Christian Resources

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1891

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Lifeway Christian Resources é um dos principais fornecedores de recursos cristãos, incluindo Bíblias, livros, materiais para igrejas e mídias digitais adaptadas às necessidades ministeriais. Eles oferecem uma ampla seleção de estudos bíblicos, materiais educacionais e recursos de adoração especificamente projetados para igrejas, famílias e indivíduos, com o objetivo de apoiar a missão da igreja de discipulado e envolvimento comunitário.

Descrição

• Live out Lifeway’s mission and values, showing deep commitment to Kingdom work • Travel 2-4 times per year, typically overnight • Provide advanced technical support for LifewayWorship.com via phone, chat, and email • Resolve escalated issues for customers, church partners, and internal support teams • Serve as the primary liaison for the Lifeway Worship Customer Service Teams channel • Assist Church Sales & Support Specialists with complex or escalated cases • Investigate and resolve technical and product-related customer inquiries • Maintain a support spreadsheet for timely follow-ups and accurate records • Manage digital and physical worship assets • Organize archives and duplicate physical masters • Develop artwork for vendor relationships • Create custom audio edits for church sound systems • Partner with Legal to administer rights and royalties for worship assets • Coordinate shipping, tracking, and fulfillment of vendor orders and sample products • Oversee One Source administration for Canon accounts • Manage Metro 2 mailing list memberships and maintain database accuracy • Collaborate with programmers on regression testing, bug fixes, and feature support for LifewayWorship.com • Support and lead new Lifeway Worship initiatives, including content development and ministry partnerships • Evaluate and recommend improvements to technical support systems, digital resource management, and customer service processes

🎯 Requisitos

• Bachelor's degree in Computer Science, Digital Media, Music, or a related field, required • Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings • 3+ years of experience in technical support, digital media, or a related field • Experience in local church music ministry • Experience in web design and development • Technical troubleshooting and web platform support • Digital asset management and organization • Vendor coordination and order fulfillment • Clear written and verbal communication across phone, chat, and email • Actively involved in an evangelical Christian church • Familiarity with rights and royalty administration for digital media • Experience with regression testing or software QA processes • Experience with audio editing for worship or church sound systems • Background in content development for digital ministry platforms

🏖️ Benefícios

• Work from Anywhere culture with autonomy and flexibility with work hours • Equipment and resources for a productive and ergonomic workspace • Travel provided for key team gatherings for remote-based team members • Healthcare • Vacation and sick time • Holiday pay • Care days • 401(k) plan • Maternity and parental leave • Adoption assistance • Mission trip time • Full-time employee benefits eligibility