Sales Account Manager

🕒 Junho 17

🏈 Ohio – Remoto

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💵 $58.000 - $72.500 / ano

⏰ Tempo Integral

🟢 Júnior

💰 Gerente de Contas

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Liquidity Services

Liquidity Services

501 - 1000 funcionários

Fundada em 1999

📦 Logística

🏪 Marketplace

🛍️ Comércio Eletrônico

Logistics • Marketplace • eCommerce

A Liquidity Services é um marketplace online e empresa de recuperação de ativos que ajuda organizações a monetizar ativos excedentes, devolvidos, obsoletos e usados por meio de leilões, vendas diretas e serviços de liquidação gerenciada. A empresa oferece soluções para os setores industrial, varejista e governamental, incluindo avaliação de ativos, gestão de devoluções, autoatendimento para vendedores de e-commerce e marketing para maximizar a recuperação em centenas de categorias de ativos. A Liquidity Services opera múltiplos marketplaces e plataformas, atendendo milhares de vendedores e milhões de compradores em todo o mundo para converter ativos excedentes em dinheiro.

Descrição

• Serve as the primary point of contact for an assigned portfolio of government and public‑sector clients, delivering exceptional service, strategic guidance, and ongoing support to ensure long-term success and retention. • Provide comprehensive training and onboarding—onsite and remotely—via phone, email, and virtual platforms to ensure clients are confident and effective in using the GovDeals auction marketplace. • Drive increased client utilization and performance through regular follow-ups, proactive outreach, and consultative recommendations that help clients maximize auction outcomes and revenue. • Collaborate closely with Territory Business Development Manager to support new client acquisition, strengthen existing relationships, and proactively defend accounts against competitive threats. • Represent GovDeals at conferences, trade shows, and industry events, engaging with current and prospective clients and reinforcing GovDeals’ position as a trusted leader in government asset disposition. • Deliver hands-on, in-field client support, including asset cataloging, gathering detailed descriptions, and photographing items across a variety of indoor and outdoor environments and weather conditions. • Monitor and review client auction listings to ensure high-quality asset presentation, compliance with best practices, and adherence to sound auction standards that protect both client interests and the GovDeals brand. • Identify inactive or underutilized accounts and partner with leadership to develop and execute targeted re-engagement strategies that renew client participation and drive incremental growth. • Present to prospective clients as needed, clearly articulating the value of the GovDeals platform and demonstrating how it supports transparency, efficiency, and revenue generation for public agencies. • Act as a professional ambassador for GovDeals, consistently demonstrating integrity, responsiveness, and expertise when interacting with government entities and the public sector.

🎯 Requisitos

• Associate’s degree preferred. Prior coursework or experience related to business, public administration, sales, or customer service is a plus • Minimum of 1+ years of hands-on experience in account management, customer success, client services, or a related client-facing role, preferably within a technology-enabled or service-based environment. • Experience working with government agencies, municipalities, school districts, or other public-sector organizations is strongly preferred, with an understanding of their processes, compliance considerations, and stakeholder dynamics. • Prior experience in a role requiring frequent travel, onsite client engagement, or field-based support is highly desirable. • Strong ability to build, maintain, and grow long-term relationships with government and public-sector clients through trust, responsiveness, and consultative engagement. • Excellent written and verbal communication skills, with the ability to deliver effective training, conduct professional presentations, and clearly articulate platform value to diverse audiences. • Ability to work collaboratively with sales and internal partners to support new client acquisition, protect existing accounts, and deliver a seamless client experience. • Comfortable using web-based platforms, online marketplaces, CRM systems, and standard business software including email, word processing, spreadsheets, and internet tools. • Highly self-motivated with the ability to manage a remote workload, prioritize competing demands, and maintain productivity with minimal supervision. • Capable of providing hands-on assistance including asset cataloging, gathering descriptions, and photographing items in indoor and outdoor environments and varying weather conditions. • Willing and able to travel approximately 60% of the time within the assigned territory to support client needs and attend industry events. • Comfortable navigating changing client needs, environments, and priorities while maintaining a solution-oriented, service-focused approach. • Demonstrates professionalism, credibility, and sound judgment when interacting with government entities, public-sector stakeholders, and the general public.

🏖️ Benefícios

• Competitive wages • Healthcare (medical, dental, vision, prescription drugs, FSAs) • 401(k) plan • Paid time off (PTO) and holidays • Paid parental leave • Life and disability insurance • Employee Assistance Program (EAP) • Professional development and tuition assistance

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