Account Manager

🕒 Junho 16

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Thriveworks

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2008

💼 Consultoria

🛡️ Seguros

⚖️ Jurídico

Consulting • Insurance • Legal

Thriveworks é uma provedora líder de serviços de saúde mental, oferecendo uma ampla gama de opções de terapia, incluindo terapia individual, terapia de casais/casamento, terapia familiar e terapia para crianças/adolescentes. Com mais de 2. 200 profissionais licenciados em 340 locais nos EUA, a Thriveworks oferece sessões de terapia tanto presenciais quanto online, sob medida para atender às necessidades únicas dos clientes. Eles aceitam a maioria dos principais planos de saúde, garantindo acesso a cuidados de saúde mental para diversos desafios, como ansiedade, depressão e questões relacionais.

Descrição

• Serve as the primary point of contact and strategic owner for assigned partnerships. • Build and maintain strong relationships with key stakeholders, referral sources, and decision-makers. • Anticipate partner needs and proactively identify opportunities to strengthen engagement, improve performance, and support growth. • Lead internal and external meetings, presentations, and business reviews. • Gather, analyze, and communicate partnership outcomes and performance data on established cadences. • Collaborate cross-functionally to ensure partner and patient needs are addressed effectively. • Resolve partner concerns and escalated issues in a timely manner. • Develop and execute account-specific growth strategies based on referral trends, utilization data, and market opportunities. • Monitor partnership performance and recommend strategies to increase referral volume, engagement, and retention. • Work collaboratively with the Care Partnerships Associate on shared partnership accounts. • Develop a comprehensive understanding of assigned account performance, including demand volume, conversion rates, referral trends, utilization patterns, and barriers to care. • Maintain accurate and comprehensive Salesforce account records, contacts, referral attribution, activities, and documentation. • Serve as the subject matter expert for assigned account information, performance metrics, and Salesforce account structure. • Actively participate in internal meetings and training, sharing ideas and best practices. • Always be looking for ways to add value and streamline the partner experience

🎯 Requisitos

• 2–5 years of professional experience; business development, account management, and healthcare experience are highly preferred • Experience with CRM tools (Salesforce preferred) and productivity platforms (Google Suite, Monday.com)

🏖️ Benefícios

• An amazing team culture • Professional development & advancement opportunities • 401K with 3% employer match • Healthcare, Dental, Vision, and life insurance benefits • Paid time off and paid holidays • Professional EAP program for team members & household • Additional coverage options available, such as Short Term Disability, Long Term Disability, and Group Accident Insurance