Manager, Specialty Ticketing Operations

🕒 Junho 15

🗽 New York – Remoto

🗽 New York – Remote

💵 $64.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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Live Nation Entertainment

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1996

📱 Mídia

💰 Post-IPO Debt em 2023-01

Media • Entertainment

A Live Nation Entertainment é a líder global em entretenimento ao vivo, promovendo experiências inesquecíveis ao redor do mundo. Impulsionada por artistas e orientada por fãs, a Live Nation trabalha com músicos para levar sua criatividade aos palcos em todo o globo. Como a principal produtora de shows, vendedora de ingressos e ponte entre marcas e a música, a plataforma da Live Nation lidera o mercado nesses três setores centrais. Sua missão vai além do entretenimento: elevar, inspirar e criar memórias por meio do poder da música ao vivo.

Descrição

• Design, launch, and manage specialty ticketing products, including venue memberships, premium seating packages, and seat upgrade programs • Map customer journeys for new initiatives to ensure a positive fan experience from initial purchase through day of show • Present new specialty ticketing initiatives to leadership and key stakeholders, incorporating feedback and securing necessary approvals prior to launch • Partner closely with Ticketmaster and third-party vendors to maximize platform capabilities • Identify opportunities to improve processes, increase efficiency, and drive revenue • Compile sales and operational performance metrics and present to leadership • Perform other duties and responsibilities as assigned

🎯 Requisitos

• Bachelor's degree preferred • 3-5 years of relevant experience in ticketing operations, e-commerce operations, or a related field • Ticketing experience with Ticketmaster Host or Archtics preferred • Excellent technical proficiency and ability to analyze and interpret data • Creative thinker who can both conceptualize and execute complex workflows to accomplish business needs • Self-starter who is adept at anticipating the needs of their team and the larger organization • Ability to manage multiple simultaneous projects

🏖️ Benefícios

• Medical, vision, dental and mental health benefits for you and your family • Free concert tickets, generous paid time off including paid holidays, sick time, and personal days • 401(k) program with company match, stock reimbursement program • New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support • Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment • Volunteer time off, crowdfunding match