Business Analyst

🕒 5 dias atrás

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista de Negócios

👻 Score fantasma 12%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Loyalty Juggernaut

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2015

🍽️ Alimentos e Bebidas

🏨 Hospitalidade

📣 Marketing

Food & Beverage • Hospitality • Marketing

A Loyalty Juggernaut é uma empresa que parece fornecer ferramentas e insights impulsionados por IA relacionados à fidelidade do cliente. O site faz referência a uma "Bússola AI Agentic" e uma seção de "Insights", e inclui páginas de produto padrão online (Fale Conosco, Políticas, Centro de Confiança), indicando uma plataforma online que oferece análises, orientações ou serviços de software para programas de fidelidade e iniciativas de retenção de clientes.

Descrição

• Conduct in-depth client discovery sessions • Analyze requirements, document business requirements, identify pain points, and define KPIs • Develop comprehensive business cases and market feasibility analyses • Provide guidance on customer loyalty strategies and recommend tailored solutions • Oversee implementation of loyalty programs using GRAVTY® and ensure integration with clients' existing systems • Liaise between stakeholders and project teams • Configure the SaaS platform to address client needs and support tickets • Provide actionable insights and facilitate communication to ensure project success • Design, deliver, and maintain training programs for client users • Manage project documentation and ensure compliance with agreed-upon SLAs • Collaborate with product management to drive innovation and deliver product features • Develop product marketing collateral, including white papers and presentations • Contribute to go-to-market strategies and align products with market trends and customer needs

🎯 Requisitos

• A University degree in Business, Information Technology, or a related discipline from an accredited institution • Up to 3 years of client delivery experience in Business Analysis/Enterprise SaaS Product Implementation • Strong analytical skills and proficiency in analyzing complex datasets to generate insights and identify trends • Proficiency in evaluating and improving business processes • Ability to manage complex priorities and projects under pressure • Meticulous approach to work and attention to detail • Excellent written and verbal communication skills • Exceptional interpersonal skills and a problem-solving mindset • Knowledge of digital transformation technologies and platforms • Trilingual language proficiency in English, Portuguese, and Spanish • Adaptability and resilience in a startup environment • Relevant experience in Member Experience, CX, or Loyalty SaaS implementation domain is a plus • Certification in business analysis is an additional qualification • Experience with scaled agile methodologies is an additional qualification • Familiarity with various delivery methodologies is an additional qualification • Experience with Jira, Miro, and Asana is an additional qualification • Knowledge of open-source technologies and emerging trends in machine learning, AI, big data, blockchain, and cloud infrastructure is an additional qualification

🏖️ Benefícios

• A collaborative and empowering work culture that fosters continuous learning and growth • Opportunities to make a tangible impact on clients' businesses • Opportunity to collaborate with a talented team of passionate individuals • Opportunity to contribute to a rapidly growing company with a global presence and industry recognition