Senior Account Manager – Advanced Synthesis

🕒 6 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Lonza

10.000+ funcionários

Fundada em 1897

🧬 Biotecnologia

💊 Farmacêutico

🏭 Manufatura

💰 $444.795.339 Post-IPO Debt - Lonza em 2023-11

Biotechnology • Pharmaceuticals • Manufacturing

A Lonza é uma organização global de desenvolvimento e fabricação contratada (CDMO) e uma empresa de ciências da vida sediada na Suíça. Ela oferece soluções integradas de ponta a ponta em desenvolvimento e fabricação de medicamentos biológicos e de pequenas moléculas — incluindo desenvolvimento de linhagens celulares, desenvolvimento e análise de processos, formulação e embalagem primária, fabricação de substâncias e produtos farmacêuticos, e suporte regulatório/CMC. As capacidades da Lonza abrangem síntese avançada e APIs (incluindo HPAPIs), bioconjugação e ADCs, modalidades especializadas como terapias celulares e gênicas, mRNA/LNP, processos microbianos, e produtos de cápsulas e ingredientes para saúde. Fundada na Suíça em 1897, a Lonza se descreve como pioneira e líder mundial na indústria de CDMO e opera com cerca de 20. 000 colaboradores em cinco continentes para apoiar clientes farmacêuticos e biotecnológicos.

Descrição

• Manage a portfolio of strategic customer accounts, driving customer satisfaction, revenue growth, and long-term business relationships • Develop and maintain strong relationships with customer stakeholders while serving as the primary commercial point of contact for assigned accounts • Identify and pursue opportunities to expand business within existing accounts by aligning customer needs with Lonza's Advanced Synthesis capabilities • Lead commercial discussions related to proposals, pricing, contracts, and business opportunities in collaboration with internal stakeholders • Develop, maintain and execute account plans, ensuring alignment with customer objectives, commercial priorities, and agreed growth strategies • Partner with Project Management, Operations, Technical Teams, and Business Development to support successful project execution and customer communications • Represent the voice of the customer internally, facilitating issue resolution, managing escalations, and ensuring commitments are fulfilled • Maintain accurate account plans, opportunities, forecasts, and customer information within Salesforce and other business systems

🎯 Requisitos

• Bachelor’s degree in chemistry, Chemical Engineering, Life Sciences, Business, or a related field; advanced degree preferred • Minimum of 5 years of experience in the pharmaceutical, biotechnology, CDMO, or specialty chemical industry, including commercial, account management, business development, or customer-facing responsibilities • Experience supporting small molecule drug substance, amorphous solid dispersions, bioconjugation or contract development and manufacturing (CDMO) services • Demonstrated success managing customer relationships, growing accounts, and supporting complex commercial opportunities • Experience with proposal development, pricing strategies, contract negotiations, and commercial deal structures • Strong understanding of pharmaceutical development, manufacturing, and commercialization processes • Excellent communication, negotiation, presentation, and stakeholder management skills, with the ability to engage customers and internal teams effectively • Experience working in a cross-functional environment and managing multiple priorities while maintaining a strong customer focus • Proficiency with Salesforce CRM and Microsoft Office applications • Willingness and ability to travel up to 40% to customer sites, industry events, and Lonza locations.

🏖️ Benefícios

• Performance-related bonus. • Medical, dental and vision insurance. • 401(k) matching plan. • Life insurance, as well as short-term and long-term disability insurance. • Employee assistance programs. • Paid time off (PTO).

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